About this role.
This is a field-oriented pre-sales engineering role supporting Ajax Systems' security-technology growth in France. The engineer will partner with business development in customer meetings, deliver product demonstrations and technical training, and provide solution guidance to distributors, dealers, installers, and key clients. Core technical expertise includes alarm systems, IP CCTV, fire alarms, access control, and related electronic-security solutions. The role also involves competitor research, beta testing new features, producing technical documentation, and frequent regional travel. Success requires strong independent execution, public-facing communication, and the ability to translate customer requirements into effective technical solutions.
Role DNA
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Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I would begin with a discovery session covering site layout, risk profile, current infrastructure, operating procedures, compliance needs, and budget. I would then map the requirements to a scalable solution architecture, explain integration points and trade-offs, and validate the design with stakeholders before preparing a clear technical proposal and implementation plan.
I would segment the session into core concepts, product configuration, installation best practices, troubleshooting, and hands-on scenarios. I would use plain language for foundational topics, provide more advanced detail for experienced participants, and confirm understanding through demonstrations, practical exercises, and a Q&A session.
Key considerations include coverage objectives, lighting conditions, camera placement, resolution and lens selection, network bandwidth, storage retention, cybersecurity, power availability, and maintenance access. I would document these requirements and verify that the design meets both security goals and operational constraints.
I would acknowledge the requirement, clarify the intended use case and business impact, and determine whether there is an existing workaround or alternative configuration. If not, I would communicate the limitation transparently, collect structured feedback for product management, and keep the customer informed without making unapproved commitments.
Before the meeting, I would align on customer priorities, desired outcomes, stakeholders, and each person's role. During the discussion, I would lead technical discovery and solution explanation while the business development manager handles commercial positioning; afterward, I would provide technical follow-up, documentation, and next steps.
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company’s certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That’s why resilience is the cornerstone of the brand’s DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Responsibilities:
- Assist technically business development manager for customer meetings;
- Conduct technical seminars, exhibitions, presentations, webinars on the product (for customers and company employees);
- Present new products and new features for Ajax Systems distributors, as well as installers;
- Teach technical staff at distributors and dealers to increase their knowledge of products and technology;
- Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients;
- Market research and сomparative сharacteristics of products of the competitors;
- Develop long-term relationships with key partners of the company;
- Beta test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team;
- Analyze customer needs in collaboration with the sales department.
Key requirements:
- University Degree in IT /electronic engineering.
- Professional experience with Alarm Systems, video surveillance, security, telecommunications and other related areas.
- An excellent working knowledge of Alarm systems, IP CCTV.
- Experience in installing/designing alarm, video surveillance systems, fire alarms, access control or other security systems.
- Experience of training delivery or public speaking (as an advantage).
- Strong communication skills.
- Available to travel across the region.
- Has an outgoing personality, enthusiastic and can work independently.
We offer:
- An opportunity to work in one of the most recognized and innovative security manufacturers.
- An opportunity to take on new challenges, advance your career, and make a meaningful impact.
- Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
- Competitive compensation that includes a base salary and performance-related bonuses.
- Car allowance and all business expenses covered by the company.
Compensation
Additional Information
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