About this role.
This remote interpreting role handles on-demand audio and video calls for limited-English-proficient clients. The interpreter must provide accurate Burmese, Karen, and English communication while following confidentiality requirements and professional interpretation protocols. Core work includes promptly answering inbound calls, using a web-based platform, and delivering courteous service across varied settings. The position is structured as an independent-contractor opportunity and requires a quiet, secure workspace and solid technical proficiency.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
5/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I listen for the speaker's full meaning, preserve the intended tone and level of formality, and interpret in complete, accurate segments. If a term is unclear, I follow protocol by requesting clarification rather than guessing.
I use a private, secure workspace with no unauthorized listeners, protect access to my devices and accounts, and never retain or discuss call information outside the assignment. I also follow the client's confidentiality policies and interpreter code of conduct.
I would remain in the interpreter role, interpret the request to the appropriate party, and avoid giving personal advice or adding my own explanation. If needed, I would politely state that my role is to facilitate communication accurately and impartially.
I prepare my workspace and technology before my shift, keep concise notes when appropriate, and reset my focus between calls. I use calm pacing and professional boundaries so that each caller receives accurate, attentive service.
I convey meaning faithfully while recognizing differences in register, politeness, and cultural context. When a direct equivalent is not available, I interpret the meaning as accurately as possible without changing the message or inserting personal opinions.
Overview:
As an audio/video interpreter for Burmese and Karen in LSA’s network of Independently Contracted Interpreters, you are responsible for handling audio and video calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings. Language Services Associates is continuously accepting qualified interpreters!
Responsibilities:
· Provide effective audio and video interpreting through a web based platform
· Answer inbound calls in a timely manner
· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
Qualifications/Experience:
· Full fluency in English, Burmese and Karen
· Technology proficient (web-based platforms, email, Microsoft Word)
· An interpreting space that is quiet, secure, and free from outside noises
· 1+ years of professional interpreting experience preferred
· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment and in recognition of our commitment to excellence, LSA was named a Top Provider and a Top Workplace in 2026. If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Compensation
Additional Information
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
Upload your resume now
- To unlock remote work opportunities and be discovered by global employers.
This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.
