About this role.
Tremendous seeks a Senior Product Manager to own its prepaid cards product area end to end, including card issuance, fraud prevention, and cardholder lifecycle management. The role leads roadmap strategy and delivery for US card programs while expanding into new card types and countries. It requires close collaboration with banks, card networks, processors, wallet providers, engineers, designers, and senior internal stakeholders. Success depends on strong product judgment, technical fluency, research skills, and the ability to drive decisions through clear written communication in an asynchronous, documentation-first environment.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
5/5Pace & Pressure
4/5Autonomy Level
5/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I would first establish a measurable baseline across activation, delivery, transaction success, fraud loss, support contacts, and customer retention. I would then compare opportunities using customer impact, risk reduction, revenue potential, strategic fit, operational dependency, and engineering effort, maintaining a roadmap that reserves capacity for reliability and compliance alongside growth initiatives.
I would segment the data by issuance channel, customer cohort, geography, card type, merchant category, and lifecycle stage to identify the pattern. I would partner with risk, engineering, processors, and bank partners to validate root causes, deploy proportionate controls such as velocity limits or step-up verification, and monitor both fraud reduction and legitimate-user friction after release.
I would make decisions legible through concise written briefs that state the problem, evidence, alternatives, recommendation, risks, and success metrics. I would seek targeted asynchronous feedback with clear decision deadlines, keep roadmap and status artifacts current, and use live discussions only when they materially accelerate resolution.
I would assess customer demand, addressable use cases, local regulations, issuer and processor capabilities, network requirements, fraud patterns, settlement flows, wallet compatibility, support implications, and unit economics. I would convert those findings into a phased launch plan with explicit dependencies, compliance signoffs, operational readiness criteria, and measurable adoption goals.
I begin by clarifying the user, desired outcome, current pain point, constraints, and evidence supporting the request. I then write a problem statement, define success and guardrail metrics, map key user flows and edge cases, and collaborate with design and engineering on solution options rather than prematurely prescribing implementation details.
Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We’re trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide.
Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use. Check out our ratings on G2.
Tremendous is profitable and growing without outside investors. We’re a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s.
About the role
We’re looking for a Senior PM to join our new Prepaid Cards team. Prepaid cards are one of Tremendous’s largest catalog categories, already processing millions of cards a year. We’re expanding into new card types and new countries, and we need a PM to own it.
What you’ll do
Own prepaid cards end-to-end. You’ll be the sole PM for our prepaid cards product area, including our US program that already processes millions of digital and physical cards annually. You’ll own the full cardholder journey, including issuance at scale, fraud prevention, and lifecycle management, while also launching new programs and product offerings.
Work across technical systems and partners. This is a technical product that requires close collaboration with banks, card networks (e.g. Visa, Mastercard), processors, and wallet providers (e.g. Apple Pay, Google Pay), as well as internal stakeholders including senior leaders.
Manage our product roadmap. You’ll be working with stakeholders to help figure out what to build and when. When things are unclear, you’ll resolve the ambiguity for the team.
Frame up problems. You’ll be expected to explain what problems we are solving and why. This helps our engineers and designers understand how to solve those problems.
Conduct research and analysis. In order to frame those problems well, you’ll need to collect supporting evidence–from user interviews, market research, and competitive analysis.
Work with designers and engineers to devise solutions. PMs set requirements and then work with designers and engineers to select appropriate solutions.
Collaborate without meetings. Tremendous has an async, non-meeting culture. This can be tricky if you’re used to doing PM work in meetings.
Persuade with a light touch. Not everyone will agree on priorities. It’s the PM’s job to drive decisions while keeping people in the process.
Report back on what’s working. Once we ship, you’ll be responsible for helping the team understand the impact of their work.
What you’ll bring
6+ years building and shipping web applications as a designer, engineer, or product manager at tech companies.
2+ years as a PM in startup environments (ideally growth-stage companies).
Experience with card products (prepaid, debit, credit, or similar).
Strong product intuition. You can look at a problem and see the right solution.
Strong design judgment and technical fluency. You hold your own with designers and engineers.
The ability to take a long-term strategy and a big feature backlog and translate that into roadmaps.
Outstanding written and verbal communication skills. We’re a documentation-first culture, and this role requires communicating effectively with senior stakeholders.
Comfortable making decisions without perfect information and moving work forward without being told to.
Genuine empathy for users and teammates. You want to understand their problems.
What’s cool about the role
Competitive pay and equity. Base salary for this role: $225,000 to $300,000.
Real benefits. 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave.
Fully remote. Work from anywhere in the Americas.
Great culture. Read more about how we work in our public handbook.
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