Post a Job
All remote jobs
Binance

P2P Growth Operations Manager (CIS/CEE)

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

Apply for this job View company
Remote from
Ukraine
Salary
Undisclosed
Department
Product & Operations
Employment
Full Time
Experience
Open level
Published
Apply before
15 Nov 2026
Listing views
13
Application actions
1
Application toolkit

Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

The role, at a glance.

Binance seeks a P2P Growth Operations Manager to grow liquidity, user activity, transaction success, and operational quality across CIS/CEE markets. The role combines marketplace operations, merchant ecosystem management, payment-channel knowledge, fraud and dispute monitoring, and data-driven process improvement. It partners closely with product, risk, compliance, support, marketing, and local teams to expand fiat on/off-ramp capabilities while maintaining controls. Candidates need at least five years of relevant fintech, banking, payments, or crypto-exchange experience and fluency in Ukrainian or Russian. This is a remote-first, high-ownership role in a fast-moving crypto environment.

Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

Job Complexity

4/5
EasyHard

Pace & Pressure

5/5
RelaxedFast-paced

Autonomy Level

5/5
GuidedFull ownership

Communication Load

5/5
IndependentCollaborative
AI insightThe role requires independent judgment across regional payments, crypto operations, regulatory considerations, merchant quality, and fraud-risk signals. It also demands effective coordination across many functions while improving performance in a high-pressure environment.

Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate
$90,000
US market range (per year)$65k–$120k
AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer compensation was disclosed. The yearly cadence and USD market estimate are inferred from the senior, full-time P2P operations scope, required five-plus years of fintech or crypto experience, and Ukraine/CIS market context; this is an AI estimate rather than verified employer pay.

Core skills

Skills and capabilities most closely associated with this opportunity.

P2P marketplace operationsCryptocurrency exchangesFiat payment channelsOn-ramp and off-ramp operationsMerchant onboardingLiquidity managementTransaction monitoringFraud detectionDispute resolutionPerformance analyticsRegulatory complianceCross-functional collaborationMarket researchProcess improvementRussian or Ukrainian fluency
Sample interview questions
How would you diagnose a decline in P2P order completion rates in a specific market?

I would segment the decline by payment method, merchant cohort, order size, time period, and user type, then compare cancellations, response times, pricing spreads, liquidity, disputes, and fraud flags. I would validate findings with support and merchant feedback before prioritizing targeted actions such as merchant coaching, pricing adjustments, payment-method changes, or workflow controls.

What metrics would you use to assess the health of a P2P marketplace?

I would track active users, active merchants, available liquidity, spread competitiveness, order creation and completion rates, cancellation rates, response times, dispute rates, fraud losses, merchant concentration, and payment-method adoption. I would monitor both aggregate trends and market-level cohorts to identify operational issues early.

Describe how you would balance growth goals with compliance and fraud risk in P2P operations.

I would embed risk and compliance requirements into growth planning rather than treat them as downstream checks. This includes risk-based merchant vetting, transaction monitoring thresholds, clear escalation paths, controlled pilots for new payment methods, and regular reviews of fraud and dispute patterns alongside growth KPIs.

How would you improve merchant quality without reducing marketplace liquidity?

I would use a tiered merchant framework based on completion rate, response speed, dispute outcomes, liquidity contribution, and compliance history. High-performing merchants could receive incentives and expanded limits, while lower-performing merchants would receive coaching, monitoring, or proportionate restrictions rather than immediate broad removals.

How do you turn operational data into product improvements?

I would translate recurring customer or merchant pain points into quantified problem statements, supported by funnel data, operational metrics, and representative examples. I would align with product on expected impact, define success metrics before launch, and measure post-release results to refine the feature or rollout plan.

This analysis is generated from the job description. Salary estimates, role characteristics and sample answers are guidance, not employer-provided facts.
Opportunity details

About this role.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, and more. Our mission is to increase the freedom of money and financial access for people around the world.

Responsibilities

  • Drive and manage P2P platform growth, including new and active users, liquidity, order success rates and disputes.
  • Collaborate closely with product, risk, compliance, customer support, and local teams to maintain operational efficiency and controlled risk levels.
  • Adequate understanding of the local market to independently navigate regulatory environments through cross team collaboration to ensure compliance and support expansion of fiat on/off-ramp capabilities.
  • Monitor key indicators such as spread competitiveness, success rate, completion rate, cancellations, and fraud patterns.
  • Analyze market trends, pricing dynamics, payment methods, and competitive landscape across markets.
  • Identify operational bottlenecks and leverage data insights to propose and implement improvements in workflows, user experience, and channel performance.
  • Manage merchant ecosystem development including onboarding, performance monitoring, incentive programs, and quality assurance.
  • Coordinate operational workflows such as merchant vetting, transaction monitoring, quality reviews, and policy enforcement to uphold channel integrity.
  • Monitor key performance indicators including liquidity balance, spread competitiveness, transaction success rates, cancellations, and fraud patterns.
  • Provide actionable business insights to internal teams to inform strategy, product roadmap, and market expansion plans.
  • Product mindset to collaborate effectively with product teams on feature enhancements and local rollouts.
  • Partner with marketing and community teams to support regional campaigns, payment method adoption, and user education initiatives.
  • Collaborate with customer support and dispute resolution teams to ensure timely and effective handling of user issues.

Requirements

  • Bachelor’s degree in Business, Economics, Finance, Engineering, or a related field.
  • 5+ years of experience in crypto exchanges, fintech, banking, or payment platforms.
  • Strong understanding of fiat payment channels and on/off-ramp mechanisms across multiple markets.
  • Strong understanding of crypto landscape, particularly across CIS, including major markets, regulations and user behaviors.
  • Data-driven approach with the ability to analyze performance metrics and translate insights into actionable improvements.
  • Ability to operate in a fast-paced, high-pressure environment with attention to detail and a sense of ownership.
  • Fluency in Ukrainian or Russian language is needed for this position

Why Binance

  • Shape the future of finance
  • Collaborate with world-class talent in a user-centric global organization with a flat structure
  • Tackle challenging projects in a fast-paced and innovative enviornment with autonomy
  • Thrive in a results-driven workplace with opportunities for career growth and continuous learning
  • Competitive salary and company benefits
  • Remote-first, work-from-home arrangement (may vary depending on the nature of the role and team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

By submitting a job application, you acknowledge that you have read our Candidate Privacy Notice.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply now >

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

Next step

Apply now.

Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information.

Did you apply?Let us know, and we’ll help you track your application.

Continue on the employer website

Protect your personal information and never pay to secure an interview or job offer. .

Log in to save
One quick step before you apply

Sign in to continue.

Sign in or create a free account to continue to the employer's application.

Applying is free. After signing in, return to this job and select Apply Now.
Add alert
Job Search Safety Tips
Here are some tips to help you search and apply for jobs safely:
Watch out for suspicious jobs Don't apply for jobs that offer high pay for little work or offer to hire you without an interview. Read more ›
Check the employer's profile Make sure you're applying for a trustworthy job by visiting the employer's profile and learning more about them. Read more ›
Protect your information Don't share personal details like your bank account or government-issued ID on suspicious websites or messengers. Read more ›
Report jobs that feel unsafe If you see a job that seems misleading, inappropriate or discriminatory, report it for going against our policies and we'll review it.
Share this job
Jobs Talent AI Tools Salaries
Menu