Suggested rewrite: Led a cross-functional initiative that improved [business outcome] by [measurable result], demonstrating experience relevant to this role...
Business Operations Manager
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- Remote from
- USA
- Salary
- Undisclosed
- Department
- Product & Operations
- Employment
- Full Time
- Experience
- Director
- Published
- Apply before
- 14 Nov 2026
- Listing views
- 39
- Application actions
- 1
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The role, at a glance.
Motive is seeking a Business Operations Manager to shape go-to-market strategy and improve commercial execution across Sales, Marketing, and Customer Success. The role leads high-visibility cross-functional initiatives, including sales-force design, new GTM motions, and AI-enabled operational improvements. It requires strong quantitative modeling, dashboard development, market analysis, and executive communication skills. Candidates should bring 6+ years of experience spanning consulting, banking, private equity, or strategy and operations, plus recent experience in a rapidly scaling SaaS environment. This is a remote US role operating in an ambiguous, fast-paced setting with shifting priorities.
Role DNA
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Pace & Pressure
5/5Autonomy Level
5/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I would outline the business problem, the stakeholders involved, and the analytical approach used to identify the opportunity. I would then explain how I aligned leaders on decisions, established measurable milestones, managed risks, and quantified the resulting impact on growth, efficiency, or customer outcomes.
I would assess market size, segment needs, competitive alternatives, product fit, expected acquisition economics, sales-cycle implications, and retention potential. I would recommend a staged experiment with clear success metrics, a defined investment level, and a decision framework for scaling, adjusting, or stopping the motion.
I would combine leading and lagging indicators, such as pipeline creation, conversion rates, sales-cycle duration, win rate, average contract value, quota attainment, customer acquisition cost, retention, expansion, and productivity by segment or channel. The dashboard would be tailored to the decisions each audience needs to make and would clearly flag material trends and risks.
I would describe how I mapped the existing workflow, used data and stakeholder input to identify root causes, and prioritized changes by impact and implementation effort. I would emphasize how I introduced measurable improvements, created adoption mechanisms, and monitored results to ensure the new process delivered durable gains.
I start with the decision required, my recommendation, the expected business impact, and the key trade-offs. I keep the main narrative concise, use simple visuals for the critical evidence, state assumptions and risks clearly, and retain detailed analysis as backup for follow-up questions.
About this role.
Who we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About the Role:
Business Operations at Motive is a highly cross-functional group that is responsible for developing our go-to-market strategy, improving go-to-market efficiency, and ensuring that we are hitting our growth targets. Our team is maniacal about and energized by the challenge of getting our hands dirty in any problem across Sales, Marketing, or Customer Success, and finding ways to help us scale more efficiently. We are a low-ego, highly-motivated group that collaborates with cross-functional stakeholders to drive alignment and execution. Examples of major strategic initiatives Business Operations takes on are optimizing the structure of our sales force, experimenting with new sales and marketing motions, and determining how we can leverage AI to improve operations.
What You’ll Do:
- Develop go-to-market strategies by analyzing market trends, customer segmentation, and Motive’s competitive landscape. Collaborate with senior leaders to prioritize high-growth opportunities and drive strategic execution, ensuring alignment across all go-to-market functions.
- Lead cross-functional initiatives that connect the dots across different functions and stakeholders. You will be the driving force behind high-impact, high-visibility strategic initiatives that are critical to scaling our business by facilitating communication and collaboration between departments to ensure alignment and effective execution.
- Create robust analytical models and dashboards to provide actionable insights into go-to-market and product performance. You will take a hands-on approach to proactively identify trends, opportunities, and risks, translating data into clear recommendations for optimizing commercial results – leveraging AI throughout the process to drive scale and efficiency.
- Champion operational efficiency by continuously identifying and addressing process inefficiencies – you never stop asking “can we be doing this better?” Design and implement innovative solutions to streamline workflows, enhance productivity, and drive a culture of continuous improvement across the organization.
What We’re Looking For:
- 6+ years of relevant experience in consulting, banking, private equity, or Strategy & Operations, combined with in-house at a SaaS company
- Recent experience at a hypergrowth and rapidly scaling SaaS company
- Recent Bachelor’s degree required; MBA is a plus
- Advanced communication, presentation, and organization skills
- Executive presence and comfort communicating with the C-suite
- Exceptional spreadsheet / data management skills, SQL proficiency preferred
- Expert with Google Sheets & Excel, with the ability to build data models
- Proficient in AI tools and comfortable leveraging AI to maximize effectiveness of daily work
- Intellectual curiosity supported by exceptional analytical skill
- Strong, demonstrated leadership capabilities
- Experience working on cross-functional projects with various stakeholders and a demonstrated expertise in managing such projects
- Able to work in ambiguous, fast paced, environments under tight and unpredictable timelines
Creating a diverse and inclusive workplace is one of Motive’s core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here.
UK Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive’s policy to require that employees be authorized to receive access to Motive products and technology.
Regarding US-based roles, depending on your role and primary work location, Motive Technologies, Inc. (“Employer”) discloses candidates may be required to execute a non-compete covenant with the Employer. This requirement does not apply to lawyers, interns, or employees working in CA, MN, MT, ND, OK, or where otherwise prohibited by law.
Non-compete covenant terms in all other jurisdictions will be subject to the applicable statutory requirements, including but not limited to, procedures, industry related prohibitions, or salary and compensation thresholds.
All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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