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Pre-Sales Engineer (Sicilia)

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Remote from
Italy
Salary
Undisclosed
Department
Sales
Employment
Full Time
Experience
Senior
Published
Apply before
22 Nov 2026
Listing views
15
Application actions
0
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AI Summary

The role, at a glance.

Ajax Systems is hiring a remote Pre-Sales Engineer to support the security-systems market in Sicily, Italy. The role combines technical product demonstrations, seminars, webinars, distributor and installer training, and consultation for key customers. The successful candidate will bring hands-on expertise in alarm systems, IP and analogue CCTV, access control, and security-system design or installation. They will partner closely with sales to understand customer needs, promote appropriate solutions, research competitors, and build durable channel relationships. Regular business travel, trade shows, public presentations, and independent work are integral to the position.

Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

Job Complexity

4/5
EasyHard

Pace & Pressure

4/5
RelaxedFast-paced

Autonomy Level

4/5
GuidedFull ownership

Communication Load

5/5
IndependentCollaborative
AI insightThis is a technically demanding customer-facing position requiring credible practical knowledge of electronic security systems and the ability to explain solutions clearly to varied audiences. The workload also involves travel, live events, partner enablement, and coordination with sales.

Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate
$65,000
US market range (per year)$60k–$85k
AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary range is disclosed. The yearly cadence is inferred from the full-time professional employment contract; the figures are AI-estimated annual USD benchmarks for a pre-sales security-systems engineer and are not employer-provided compensation.

Core skills

Skills and capabilities most closely associated with this opportunity.

Sample interview questions
How would you structure a technical seminar for installers who are new to Ajax products?

I would begin by identifying the installers’ current knowledge and typical project types. I would combine a concise product overview with a live configuration or installation demonstration, then use realistic scenarios to show how the solution addresses security and operational needs. I would reserve time for troubleshooting questions and provide follow-up technical materials.

Describe how you would recommend a CCTV and access-control solution to a customer with incomplete requirements.

I would first clarify the site layout, risk profile, number of entry points, retention requirements, network constraints, and operational workflows. Based on those findings, I would propose a scalable design, explain the trade-offs, and validate that it meets both technical and budget priorities. I would document assumptions and coordinate with sales so the final proposal is accurate and actionable.

What is your experience with IP CCTV compared with analogue CCTV?

I understand the key differences in architecture, image quality, network bandwidth, power delivery, storage, remote access, and maintenance. For IP systems, I focus on network design, device compatibility, cybersecurity, and capacity planning; for analogue environments, I consider existing cabling and migration paths. My recommendation would depend on the customer’s site conditions, future scalability needs, and budget.

How do you handle a difficult technical objection from a distributor or installer during a presentation?

I would listen carefully to determine whether the concern is technical, commercial, or based on a previous experience. I would respond with clear evidence, a demonstration, documentation, or a proposed test where appropriate rather than making unsupported claims. If I do not have a confirmed answer immediately, I would commit to a prompt follow-up with the relevant technical team.

How would you collaborate with sales while maintaining technical credibility with a customer?

I would align with sales before meetings on customer goals, stakeholders, and next steps, while ensuring that technical claims remain accurate and transparent. During discussions, I would focus on validating requirements and explaining solution fit rather than pushing unsuitable features. Afterward, I would provide technical notes, risks, and recommended actions to support a reliable proposal and long-term relationship.

This analysis is generated from the job description. Salary estimates, role characteristics and sample answers are guidance, not employer-provided facts.
Opportunity details

About this role.

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.

We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.

The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.

Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company’s certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.

The company emerged against the backdrop of revolution and war. That’s why resilience is the cornerstone of the brand’s DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.

Key requirements:

  • Graduate degree: University Degree in IT, Engineering
  • 2 or more professional experience in Alarm Systems, video surveillance, and security.
  • An excellent working knowledge of Analogue and IP CCTV and Access Control Systems
  • Experience in installing/designing video surveillance systems, fire alarms, or other security systems
  • Experience in public speaking (as an advantage)
  • Strong communication skills
  • Flexible in terms of business trips, trade shows, and more
  • Has an outgoing personality and can work independently

Responsibilities:

  • Conduct technical seminars, exhibitions, presentations, and webinars on the product (for customers and company employees)
  • Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers
  • Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology
  • Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients
  • Market research and сomparative characteristics of products of the competitors
  • Develop long-term relationships with key partners of the company
  • ​​Test product features write technical documentation for new products or solutions, and collaborate with the rest of the team
  • Analyze customer needs in collaboration with the sales department

We offer:

  • Full-time employment contract
  • Competitive wages – rate and transparent motivation system
  • A product that sells itself
  • Business trips
  • Payment for courses and conferences, we contribute to our staff
  • A strong, well-coordinated team of professionals

Compensation

Additional Information

We are working to ensure that people’s lives are calm and the world safe.

Let’s become a part of the team that creates a smart and useful global product.

Please, send your CV in English language.

Apply now >

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

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