At ClickUp, we’re building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what’s possible. 🚀
ClickUp is on a mission to make the world more productive. We are building the everything app for work so teams can plan, collaborate, and execute in one place. Within Commercial Sales – Expansion, you will help existing mid-market customers get more value from ClickUp, expand adoption across their organizations, and connect new workflows to business priorities. This role exists to turn customer needs and growth opportunities into durable expansion while helping customers work in a more connected way.
Mission
Grow ClickUp’s customer portfolio by expanding spend with existing customers, uncovering core business drivers, and connecting customer goals to measurable value.
The Role:
Build product and platform fluency so you can clearly explain ClickUp’s services, use cases, and value proposition to customers.
Manage the customer renewal schedule with at least six months of visibility, using renewal timing and customer priorities to identify and develop expansion opportunities.
Run on-site and virtual workshops that strengthen customer capability, empower users, uncover workflow needs, and support broader adoption.
Lead consultative customer conversations that connect ClickUp workflows to business outcomes and build support across relevant stakeholders.
Develop and maintain 2-3x qualified expansion pipeline coverage, prioritizing opportunities around compelling events and customer-led business initiatives.
Maintain a clear, evidence-based forecast with documented opportunity context, risks, next steps, and customer commitments.
Partner with Customer Success / Renewals, Solutions Engineering, and Revenue Operations to coordinate account plans, customer workshops, and expansion opportunities.
Share customer and market insight that can improve account planning, adoption, and the broader expansion motion.
Qualifications:
Experience in quota-carrying B2B SaaS sales, with clear ownership of expansion, upsell, or cross-sell outcomes.
A record of meeting or exceeding sales targets and explaining the pipeline and deal actions that drove results.
Strong discovery, consultative selling, value framing, and customer presentation skills.
Experience managing customer relationships and multi-stakeholder opportunities through a defined sales process.
Strong renewal, pipeline, CRM, and forecast discipline, with reliable follow-through.
A customer-first approach, bias for action, self-awareness, and willingness to learn from coaching and feedback.
Clear written and verbal communication skills, including the ability to lead virtual and on-site customer workshops.
Desirable:
Experience selling workflow, productivity, collaboration, project management, CRM, or other horizontal SaaS products.
Experience growing adoption across multiple teams or business units within mid-market customers.
Familiarity with structured qualification, account planning, or value-selling methods.
Experience supporting customers across the UK or broader EMEA market.
Location & Working Expectations:
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates’ employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
