Suggested rewrite: Led a cross-functional initiative that improved [business outcome] by [measurable result], demonstrating experience relevant to this role...
Staff Solutions Engineer (Dubai)
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The role, at a glance.
This is a senior pre-sales Solutions Engineer role supporting enterprise and strategic accounts in the UAE. The position partners with Account Executives to lead technical discovery, product demonstrations, proof-of-concepts, onboarding, and expansion opportunities for Kong’s API management and connectivity platform. Success requires strong customer-facing communication alongside practical knowledge of APIs, cloud infrastructure, open-source technologies, and DevOps environments. The role also involves coordinating with product, engineering, and support teams and contributing to technical content, webinars, and field events.
Role DNA
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Pace & Pressure
5/5Autonomy Level
4/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I would begin by aligning on business outcomes, stakeholders, current architecture, and measurable success criteria. I would then explore API lifecycle, security, traffic, deployment, governance, and operational pain points before mapping the platform’s capabilities to a prioritized solution and mutually agreed PoC plan.
I would define scope, architecture, owners, timeline, and measurable acceptance criteria before deployment. During the PoC, I would demonstrate critical capabilities such as traffic routing, authentication, observability, policy enforcement, and operational integration, then document results and recommend a production path.
For a CTO, I focus on governance, risk reduction, faster delivery, platform standardization, and business enablement. For engineers, I demonstrate architecture, deployment options, developer workflows, performance, security controls, and integration with their existing cloud-native tooling.
Common issues include ingress design, certificate management, scaling, observability, network policies, secrets handling, and multi-environment configuration. I address them with a clear reference architecture, infrastructure-as-code practices, monitoring standards, secure identity integration, and incremental validation in non-production environments.
I would clarify the customer impact, technical requirements, urgency, and desired outcome, then create a concise shared action plan with accountable owners. I would communicate progress consistently, set realistic expectations with the customer, and ensure the final resolution and any product feedback are documented.
About this role.
Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box – we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
As part of our Sales organization, Kong’s Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Enterprise & Strategic accounts within the UAE region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelizing our cutting-edge technology, we want to speak to you!
What You’ll Do:
Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.
Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production.
Support PoCs throughout the entire evaluation process.
Onboard and train new customers and establish revenue potential with existing customers.
Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts.
Create technical documentation for DevOps, implementations, and services engagements.
Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.
And any additional tasks required by manager.
What You’ll Bring:
7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.
Experience working with Open-source technology.
Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.
Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.
Enthusiasm for working in a high profile, fast-paced startup culture.
Bonus Points:
Previous experience with API Gateway or Service Mesh is preferred.
Experience with Docker or Kubernetes.
Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra.
Fluency working on Linux OSes.
Familiarity with DevOps and CD/CI pipeline.
Any knowledge on DCOS/Mesos and Docker Swarm is a plus.
#LI-TR1
About Kong:
Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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