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Site Reliability Engineer

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Remote from
Canada
Salary
CAD 88k–125k / yr
Employment
Full Time
Experience
Open level
Published
Apply before
29 Nov 2026
Listing views
21
Application actions
2
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AI Summary

The role, at a glance.

MaintainX is seeking a Site Reliability Engineer to strengthen the reliability, resilience, observability, and operational readiness of its cloud platform. The role partners with product and platform teams to establish service ownership, implement observability practices, and improve deployment and operational autonomy. It requires practical SRE experience with SLOs, error budgets, incident management, cloud-native infrastructure, infrastructure as code, and production systems. Success depends on mentoring developers and translating reliability principles into scalable tooling, standards, and measurable service-health practices.

Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

Job Complexity

4/5
EasyHard

Pace & Pressure

4/5
RelaxedFast-paced

Autonomy Level

4/5
GuidedFull ownership

Communication Load

5/5
IndependentCollaborative
AI insightThis is a mid-level-to-senior cross-functional SRE role requiring strong production engineering judgment alongside hands-on knowledge of distributed-system observability and reliability practices. The engineer must influence multiple development teams and enable them to operate independently rather than simply run centralized operations.

Salary analysis

Estimated compensation compared with the broader CA market for similar roles.

Estimated job median (per year)Market rate
C$106,500
CA market range (per year)C$100k–C$145k
AI insightThe employer discloses a yearly base-pay range of CAD 88,000–125,000, with a midpoint of CAD 106,500. This is a credible range for an SRE with 3–5+ years of relevant experience in Canada. Estimated Canadian market pay for a comparable role is approximately CAD 100,000–145,000 per year; actual compensation may vary by experience, city, and equity or bonus eligibility.

Core skills

Skills and capabilities most closely associated with this opportunity.

Sample interview questions
How have you used SLOs and error budgets to improve reliability decisions?

I start by identifying user-critical service journeys and defining measurable SLIs such as availability, latency, or successful job completion. I set SLOs with product and engineering stakeholders, track error-budget consumption, and use the results to balance feature delivery with reliability work. When a budget is exhausted, I facilitate focused remediation and ensure the learnings inform future engineering standards.

Describe how you would improve observability for a distributed service that has frequent but hard-to-diagnose incidents.

I would first map the request and dependency paths, then assess coverage across structured logs, metrics, traces, dashboards, and actionable alerts. I would standardize service-level telemetry and correlation identifiers, define golden signals, and build runbooks around common failure modes. I would validate the improvements through incident simulations and use post-incident findings to close remaining visibility gaps.

How do you help product development teams become autonomous in operating their services?

I provide paved-road tooling, clear service ownership expectations, reusable deployment and monitoring templates, and practical operational documentation. I pair with teams during initial adoption, teach them how to interpret their service-health signals, and make operational readiness part of delivery practices. The goal is for teams to resolve routine issues and safely deploy changes without depending on a central SRE function.

What is your approach to incident management and post-incident learning?

During an incident, I prioritize customer impact assessment, clear roles, regular stakeholder updates, and rapid mitigation before deep root-cause analysis. Afterward, I run a blameless review that identifies contributing technical and process factors. The output should be specific follow-up work with owners and due dates, such as alert improvements, resilience changes, tests, or documentation updates.

How would you evaluate a service's reliability maturity?

I would review ownership, architecture, deployment safety, observability, SLO coverage, incident history, dependency risks, capacity planning, and recovery procedures. I would combine these findings into a practical maturity assessment with prioritized actions based on customer impact and implementation effort. I would then work with the owning team to create an achievable roadmap and measure progress through operational outcomes.

This analysis is generated from the job description. Salary estimates, role characteristics and sample answers are guidance, not employer-provided facts.
Opportunity details

About this role.

MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers, including Duracell, McDonald’s, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work orders.

In August 2026 MaintainX became part of Autodesk, joining Autodesk Operations Solutions, the organization unifying Autodesk’s operations platform alongside Tandem, FlexSim and Fusion Operations. Autodesk’s strategy is to converge design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design. Autodesk had design and make. Operate is the phase that tells you what actually happened, and it is ours.

We’re looking for a Site Reliability Engineer to help advance MaintainX’s reliability, observability, and developer autonomy as we scale our platform.

In this role, you’ll partner closely with product and platform development teams to improve the stability, resilience, and operational readiness of our services. You’ll work alongside teams to design for reliability from the start, establish clear ownership and standards, and build shared tooling that enables teams to operate their services with confidence.

You’ll also contribute to company-wide initiatives that define how MaintainX approaches reliability software development, including observability standards, incident response practices, and service health metrics, helping the organization adopt proven industry practices at scale.

This role is well-suited for an developer who enjoys working across teams, influencing technical direction through strong development practices, and turning reliability principles into practical, scalable systems.

What You’ll Do:

  • Assess service maturity and provide insights to development teams

  • Partner with development teams to implement observability best practices

  • Enable development teams to become autonomous with their service deployment, support, and infrastructure

  • Mentor developers on reliability practices, focusing on making them self-sufficient

  • Act as the bridge, ear and eyes of the Platform Division teams to drive tooling and practice adoption across development teams

About You:

  • Deep understanding of observability practices in a distributed system environment and how it influences system design and team behaviour

  • Practical experience with SRE concepts (SLOs, error budgets, incident management)

  • 3–5+ years in software development, SRE, DevOps, or production development roles with experience operating production systems

  • Proficient in cloud-native platforms and infrastructure-as-code concepts and tools

  • Working knowledge of at least one programming language (TypeScript/Node.js is a plus)

  • Excellent communication and collaboration abilities across technical and non-technical teams

  • Ability to translate complex reliability concepts into actionable guidance

  • You enjoy enabling teams to succeed independently and measuring success by reduced dependency on you

About Us:

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Our mission is to keep the physical world running. Factories, fleets, hospitals and campuses stay up because the people who maintain them have tools worth using. That is what we build.

Compensation and benefits. Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Benefits differ by country. For roles in the United States, Autodesk’s benefits are described at benefits.autodesk.com. For roles in Canada and other countries, the plan differs on health coverage, retirement and leave, and your recruiter will walk you through it.

Belonging. We take pride in a culture where everyone can thrive. More at autodesk.com/company/global-belonging. More on where this is going: Autodesk CEO Andrew Anagnost on building the future of connected operations, and AOS SVP Stephen Hooper on welcoming MaintainX to Autodesk.

Apply now >

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

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