Suggested rewrite: Led a cross-functional initiative that improved [business outcome] by [measurable result], demonstrating experience relevant to this role...
Site Reliability Engineer
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- Remote from
- Canada
- Salary
- CAD 88k–125k / yr
- Department
- DevOps & Infrastructure
- Employment
- Full Time
- Experience
- Open level
- Published
- Apply before
- 29 Nov 2026
- Listing views
- 21
- Application actions
- 2
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The role, at a glance.
MaintainX is seeking a Site Reliability Engineer to strengthen the reliability, resilience, observability, and operational readiness of its cloud platform. The role partners with product and platform teams to establish service ownership, implement observability practices, and improve deployment and operational autonomy. It requires practical SRE experience with SLOs, error budgets, incident management, cloud-native infrastructure, infrastructure as code, and production systems. Success depends on mentoring developers and translating reliability principles into scalable tooling, standards, and measurable service-health practices.
Role DNA
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Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I start by identifying user-critical service journeys and defining measurable SLIs such as availability, latency, or successful job completion. I set SLOs with product and engineering stakeholders, track error-budget consumption, and use the results to balance feature delivery with reliability work. When a budget is exhausted, I facilitate focused remediation and ensure the learnings inform future engineering standards.
I would first map the request and dependency paths, then assess coverage across structured logs, metrics, traces, dashboards, and actionable alerts. I would standardize service-level telemetry and correlation identifiers, define golden signals, and build runbooks around common failure modes. I would validate the improvements through incident simulations and use post-incident findings to close remaining visibility gaps.
I provide paved-road tooling, clear service ownership expectations, reusable deployment and monitoring templates, and practical operational documentation. I pair with teams during initial adoption, teach them how to interpret their service-health signals, and make operational readiness part of delivery practices. The goal is for teams to resolve routine issues and safely deploy changes without depending on a central SRE function.
During an incident, I prioritize customer impact assessment, clear roles, regular stakeholder updates, and rapid mitigation before deep root-cause analysis. Afterward, I run a blameless review that identifies contributing technical and process factors. The output should be specific follow-up work with owners and due dates, such as alert improvements, resilience changes, tests, or documentation updates.
I would review ownership, architecture, deployment safety, observability, SLO coverage, incident history, dependency risks, capacity planning, and recovery procedures. I would combine these findings into a practical maturity assessment with prioritized actions based on customer impact and implementation effort. I would then work with the owning team to create an achievable roadmap and measure progress through operational outcomes.
About this role.
MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers, including Duracell, McDonald’s, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work orders.
In August 2026 MaintainX became part of Autodesk, joining Autodesk Operations Solutions, the organization unifying Autodesk’s operations platform alongside Tandem, FlexSim and Fusion Operations. Autodesk’s strategy is to converge design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design. Autodesk had design and make. Operate is the phase that tells you what actually happened, and it is ours.
We’re looking for a Site Reliability Engineer to help advance MaintainX’s reliability, observability, and developer autonomy as we scale our platform.
In this role, you’ll partner closely with product and platform development teams to improve the stability, resilience, and operational readiness of our services. You’ll work alongside teams to design for reliability from the start, establish clear ownership and standards, and build shared tooling that enables teams to operate their services with confidence.
You’ll also contribute to company-wide initiatives that define how MaintainX approaches reliability software development, including observability standards, incident response practices, and service health metrics, helping the organization adopt proven industry practices at scale.
This role is well-suited for an developer who enjoys working across teams, influencing technical direction through strong development practices, and turning reliability principles into practical, scalable systems.
What You’ll Do:
Assess service maturity and provide insights to development teams
Partner with development teams to implement observability best practices
Enable development teams to become autonomous with their service deployment, support, and infrastructure
Mentor developers on reliability practices, focusing on making them self-sufficient
Act as the bridge, ear and eyes of the Platform Division teams to drive tooling and practice adoption across development teams
About You:
Deep understanding of observability practices in a distributed system environment and how it influences system design and team behaviour
Practical experience with SRE concepts (SLOs, error budgets, incident management)
3–5+ years in software development, SRE, DevOps, or production development roles with experience operating production systems
Proficient in cloud-native platforms and infrastructure-as-code concepts and tools
Working knowledge of at least one programming language (TypeScript/Node.js is a plus)
Excellent communication and collaboration abilities across technical and non-technical teams
Ability to translate complex reliability concepts into actionable guidance
You enjoy enabling teams to succeed independently and measuring success by reduced dependency on you
About Us:
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Our mission is to keep the physical world running. Factories, fleets, hospitals and campuses stay up because the people who maintain them have tools worth using. That is what we build.
Compensation and benefits. Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Benefits differ by country. For roles in the United States, Autodesk’s benefits are described at benefits.autodesk.com. For roles in Canada and other countries, the plan differs on health coverage, retirement and leave, and your recruiter will walk you through it.
Belonging. We take pride in a culture where everyone can thrive. More at autodesk.com/company/global-belonging. More on where this is going: Autodesk CEO Andrew Anagnost on building the future of connected operations, and AOS SVP Stephen Hooper on welcoming MaintainX to Autodesk.
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