Amplitude is the leading AI analytics platform, helping over 5,200 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.
As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.
Amplitude is looking for a Senior Salesforce Platform Engineer to support the scaling and ongoing evolution of our go-to-market (GTM) systems. You’ll own end-to-end visibility into our Salesforce platform, from day-to-day configuration and support to long-term architecture and improvement.
As part of our GTM Engineering team, you’ll partner with Sales, GTM Operations, Finance, Product & Engineering, and GTM leadership to deliver well-governed solutions across Salesforce and connected platforms like CPQ, NetSuite, Amplitude, and Snowflake.
What You’ll Do
Hands-on platform administration, configuration, troubleshooting, maintenance, testing, upgrades, and user support
Maintain and optimize CPQ, pricing, quoting, and opportunity workflows to support the quote-to-cash process
Serve as the escalation line of support for Salesforce, handling escalated issues such as contract, entitlement, and provisioning discrepancies, driving root cause fixes
Collaborate cross-functionally with business stakeholders, gather requirements independently, and serve as a trusted partner for end users across the RevOps and Salesforce ecosystem.
Define and implement Salesforce standard operating procedures including but not limited to: field hygiene, data retention, integrations, permission sets, validation rules
Conduct regular system audits and health checks to proactively identify and resolve data quality issues
Manage pre-production and production environments, deploy changes using change sets or devops tooling, and ensure integrity of changes made to production systems.
Own Salesforce license allocation and forecasting, and monitor data storage against org limits
Build integrations, data flows, and install managed packages between Salesforce and external systems
Create and maintain system documentation for cross-team training, and participate in release planning, UAT, and post-deployment validation
Contribute as part of the GTM Engineering team to implement roadmap initiatives, working from design through testing and deployment.
Stay current with Salesforce platform changes and proactively recommend relevant new features or capabilities
Your First Six Months of Impact
Transition our reactive Salesforce support into an agent supported triage engine
Define a data retention strategy and identify opportunities to optimize data storage
Refine Salesforce RBAC for consistency across users and profiles
Respond to reactive CPQ questions independently
What You’ll Bring
5+ years of Salesforce administration experience, including hands-on work with Salesforce CPQ and quote-to-cash processes in a production revenue organization
Hands-on experience with Salesforce Sales Cloud and a functional understanding of CPQ, pricing rules, and the quote-to-contract-to-order handoff
Hands-on experience writing and maintaining Apex (triggers, classes, batch/schedulable jobs), with the ability to read, troubleshoot, and safely extend existing code
Foundational knowledge of other Salesforce development concepts (Visualforce, Lightning Web Components, SOQL/SOSL, platform limits)
Experience integrating Salesforce with third-party tools via native connectors, managed packages, or integration platforms
Strong customer service orientation, with a genuine desire to help users work through problems
Certified Salesforce Administrator or similar experience
Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent practical experience)
Nice to Have
Salesforce certifications such as CPQ Specialist, CPQ and Billing Consultant Accredited Professional, or Platform Developer I/II
Experience supporting Salesforce at a global, publicly traded company under SOX compliance
Experience with Salesforce CI/CD and release automation (e.g. Copado, GitHub) across sandboxes and production
Proven ability to lead Salesforce initiatives end to end, from solution design through release management and post-deployment support
Why This Role
You’ll be a key contributor to the systems that power Amplitude’s revenue engine, with direct ownership over the stability and scalability of our Salesforce ecosystem. This role offers the chance to work across a modern GTM tech stack and partner closely with stakeholders across the business, all while growing your technical depth in CPQ and quote-to-cash architecture.
This role is eligible for equity, benefits and other forms of compensation. Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $144,000 – $216,000 total target cash (inclusive of bonus or commission) Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range: $160,000 – $240,000 total target cash (inclusive of bonus or commission) Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $160,000 – $240,000 total target cash (inclusive of bonus or commission) Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $144,000 – $216,000 total target cash (inclusive of bonus or commission) Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $144,000 – $216,000 total target cash (inclusive of bonus or commission) Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan. |
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Our values:
At Amplitude, our values guide how we show up for one another and for our customers:
Humility: We operate from a place of empathy and openness, seeking to understand many points of view.
Ownership: We take the initiative to solve problems that drive our shared company success.
Growth Mindset: We’re tenacious in the face of challenges and seek feedback in order to grow ourselves and others.
Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success.
We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.
Some of our benefit programs include:
Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually
Flexible time off, paid holidays, and more
Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), new hire home office equipment, and much more
Excellent Parental benefits including: 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions
Employee Stock Purchase Program (ESPP)
Other fun facts about Amplitude:
Our customers love us! They’ve said we’re the #1 product analytics solution for 23 quarters in a row on G2.
We care a lot about product innovation. We’ve made significant investments in talent and infrastructure to build the most powerful AI analytics platform on the market.
We invest in our people. We offer mentorship programs, management training, and wellness initiatives.
We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off.
We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL.
We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.
By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.
