Suggested rewrite: Led a cross-functional initiative that improved [business outcome] by [measurable result], demonstrating experience relevant to this role...
Sales Development – Japan
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About this role.
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses – from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world’s most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We’ve raised $781M in funding and our last valuation was $22B – multiples of 11, always.
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team – builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.
What we offer
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact – beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual team offsite: Each year, we bring your entire team together in a new location – past offsites have included Croatia, Italy and Cancún
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
As a Sales Development (SDR) based in Japan, at ElevenLabs you will play a crucial role in building an effective outbound sales strategy, whilst working closely with the Account Executives.
We don’t just sell a product or custom-level solutions; we are partnering with enterprises to help them generate new experiences and monetisation opportunities at scale with our breakthrough voice technology.
In this role you will
Conduct research to identify potential leads and prospects within the target market.
Engage in outbound activities such as cold calling, emailing, and social media outreach to initiate contact with potential customers
Implement personalized and effective outreach campaigns to maximize lead conversion.
Collaborate closely with the Account Executive to exchange insights on prospect feedback, objections, and market trends.
Continuously refine and adjust outreach strategies based on the feedback loop.
Monitor and report key performance indicators (KPIs) related to outbound sales activities, including conversion rates, lead quality, and outreach effectiveness.
Collaborate with the sales leadership to analyze data and optimize strategies for better results.
Requirements
2-3 years outbound B2B sales experience with a track record of securing new business meetings.
Demonstrated ability to build Opportunity sized lead lists in new markets and categories
Experience with full suite of prospecting tools
Demonstrated ability to build, scale process
Demonstrated ability to nurture a team
Curiosity – asking insightful questions and developing solutions from a foundation of knowledge and insight.
Self-motivated, thriving as part of a team while possessing the ability to stay driven and proactive independently.
Effective time management skills, with the ability to prioritize tasks and manage a high volume of leads.
Excellent verbal and written communication skills in English and Japanese
Location
This role is remote-first, however there is a preference for candidates to be based in Tokyo with the option to work out of one of our offices.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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Role DNA
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Core skills
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Sample interview questions
I would first define priority segments based on use cases such as customer service automation, media, gaming, and enterprise content production. I would identify relevant decision-makers, map account signals such as AI initiatives and customer-experience investment, then prioritize accounts by fit, urgency, and potential value. I would maintain clear qualification criteria and continuously improve the list using conversion data.
I use a repeatable framework that combines account-level research, role-specific value propositions, and scalable messaging templates. For high-priority accounts, I tailor the opening around a relevant business initiative, customer experience challenge, or product opportunity. I test messaging variations systematically and retain the approaches that improve replies and meeting conversion.
I acknowledge their current approach and ask questions to understand what is working, where limitations remain, and what future goals they have. Rather than immediately pushing for a replacement, I position a conversation around complementary capabilities, measurable outcomes, and relevant use cases. If timing is not right, I document the context and create a thoughtful follow-up plan.
I would monitor activity quality and outcomes, including target-account coverage, contact rates, reply rates, positive response rates, meetings booked, meeting-to-opportunity conversion, opportunity quality, and pipeline contribution. I would segment results by industry, persona, channel, and message to identify where improvements are needed. Metrics should guide experimentation rather than encourage activity volume alone.
I would provide concise account research, stakeholder context, outreach history, stated pain points, potential use cases, and any objections raised. Before the meeting, I would align with the Account Executive on the desired outcome and discovery priorities. Afterward, I would review feedback, update qualification criteria, and apply the learning to future outreach.
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