Machine Learning Support Engineer

As a Technical Support Specialist, you’re at the heart of what drives us — our customers. You’ll have a considerable impact on the company in a number of ways.

Scroll is seeking an experienced Senior Technical Support Engineer to lead our technical support function. As the first hire in this role, you will shape support processes, tools, and metrics, addressing issues from partners and developers efficiently.

As a CX Technical Representative for the Extended Services team, your role is to troubleshoot Tier 2 issues affecting our customers.

You will be working at a dynamic and fast paced start-up as a member of the Customer Experience (CX) team. You will be enabling Customers to leverage APIs and microservices to drive their business initiatives in one of the most exciting and innovative technology domains in the industry.

As a Technical Support Tier II – Integration, your role is to troubleshoot Tier 2 issues affecting our customers.

Instructure is a global EdTech leader, serving millions of teachers and students around the world.  Openness is core to who we are. That’s why we partner with over 900 education technology  companies in the largest partner community for any Learner Management System.

The Technical Success Engineer at Splunk is a critical team member responsible for the technical health of our customers.

The Senior Technical Support Engineer is a strategic customer advisor and the internal voice for our customer base within a highly technical area for eSignature and IAM, and it’s applications. The Senior Technical Support Engineer will both have the accountability and responsibility to deliver on our customers’ needs.

Mattermost provides secure, workflow-centric collaboration for technical and operational teams that need to meet nation-state-level security and trust requirements. We serve technology, public sector, national defense, and financial services industries with customers ranging from tech giants to the world’s largest banks, to the U.S.

As a member of the CSM team, you will act as a champion for our largest and most critical customers.

You are fascinated by security and red teaming. The idea of studying the past attacks excites you.

Splunk is here to build a safer and more resilient digital world. The world’s leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.

Our customer-facing support engineer role at WordPress VIP requires a mix of troubleshooting and debugging experience. Past development experience is a plus.

Support Engineering at GitLab isn’t just a title – you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments.

As a CX Technical Representative for the Extended Services team, your role is to troubleshoot Tier 2 issues affecting our customers.