Mattermost offers a flexible pricing structure with both free and paid plans to accommodate different needs and budgets.

Mattermost prioritizes security and data protection with a comprehensive set of features, including Single Sign-On, Multi-Factor Authentication, End-to-End Encryption, Audit Logs, Data Backup. The platform complies with major security standards and regulations, including GDPR (General Data Protection Regulation), SOC 2, ISO 27001.

Mattermost is specifically designed to meet the needs of startups, small businesses, enterprise organizations, remote teams, developers. The tool provides features and functionality specifically tailored to address the unique challenges and requirements of these user groups.

Mattermost offers several significant advantages, including customizable open-source platform, strong security and compliance features, real-time messaging with threaded comments, integration with many popular tools, robust apis for custom developments, on-premises or cloud deployment options, extensive support documentation and resources, multi-device support for flexibility. However, potential users should consider some limitations, such as complex setup for new users, requires technical knowledge for self-hosting, may involve a steep learning curve, limited out-of-the-box integrations compared to competitors, custom features may require additional development, performance can vary based on deployment, mobile app experience can be less polished, community support can be less responsive.

Mattermost is built on and integrates with modern technologies including go, React, Amazon Web Services (AWS), PostgreSQL. This robust technological foundation ensures reliable performance, scalability, and seamless integration capabilities.

Mattermost is versatile and can be used in various scenarios, including: Software development teams conducting real-time code reviews, Marketing agencies collaborating on campaigns and assets, Remote workforce maintaining communication across time zones, Education institutions facilitating teacher-student interaction, Cybersecurity firms sharing sensitive information safely, Product development teams managing iterative feedback cycles, Event management organizations coordinating logistics and volunteers, Research teams sharing findings and updates in real-time, Consulting firms managing client communications efficiently, Non-profits organizing volunteer efforts and outreach programs. These use cases demonstrate the tool's flexibility and broad applicability across different business needs.

Mattermost was established in 2016 and is headquartered in Sunnyvale, USA. Since its inception, the platform has evolved and grown to become a trusted solution in its field.