Customer Success Manager Salary in Australia

Customer Success Manager roles in Australia offers rewarding career opportunities in Australia's growing market. The role merges professional excellence with practical expertise, providing attractive compensation. Successful candidates will find numerous pathways for career development.

Tax rate
Approx. 32%
Demand
Growing
Last updated
11 Feb 2025
  1. Home
  2. β€Ί
  3. Salaries
  4. β€Ί
  5. Australia
  6. β€Ί
  7. Customer Success Manager

Role overview

Ensure customer satisfaction and drive product adoption and retention.

Annual Salary – 2025

High accuracy
30 recent reports confirm data accuracy
Β· Upd: 11 Feb 2025
Average Salary $75,100

Junior Level

$45,060 - $60,080

Experience: 0-2 years

Middle Level

$60,080 - $90,120

Experience: 3-5 years

Senior Level

$90,120 - $135,180

Experience: 6+ years

Estimated Take-Home Pay

Expected monthly income after standard tax deductions (approx. 32%)

$4,256


Hourly Rate

$30.69 - $41.52 per hour

Based on 40-hour work week, rates may vary by region and company


Healthcare

Comprehensive medical, dental and vision insurance coverage for you and your family

Approx. $5,257 per year


Annual Bonus Range

Typical performance-based annual bonus range

$7,510 - $11,265


Equity Bonus

Company equity compensation based on local market standards and company policy

Up to $7,510


Total Housing Budget

Recommended monthly spending on rent/mortgage and utilities

Up to $1,300


Retirement Savings Target

Recommended monthly retirement account contribution

$900


Recommended Emergency Fund

Financial safety net for unexpected expenses and life events

$18,775 - 37,550


Monthly Savings Targets

Recommended amount to set aside each month for your financial security and future goals

Approx. $1,900

Megaphone
Unleash your talent β€Ί

Build your online Resume/CV today to unlock remote work opportunities and be discovered by global employers.

Education Requirements

Bachelor's in Business or related field

Professional Certifications

Customer Success Certification

Training & Development

  • Cross-functional training opportunities
  • Structured career development path with clear milestones
  • Internal knowledge sharing sessions and tech talks
  • Agile methodology training and certification support

Required Skills

Core Skills

Customer Success Account Management Communication

Trending Skills

Customer Journey Mapping Success Metrics

Emerging Skills

AI-driven Success Predictive Analytics

Specifics

Work Environment

Remote customer management

Tools

CRM Customer success platforms

Collaboration

Cross-functional coordination

Time Zones

Customer-aligned schedule

Benefits

Common Benefits

Health Insurance
Paid Time Off
Remote Work Options
Professional Development
Mental Health Support
Flexible Hours
Home Office Allowance

Additional Benefits

Stock Options
Performance Bonuses
Health and Wellness Programs
Home Office Setup
Internet Allowance
Coworking Space Access
Learning & Development Budget
Conference Attendance

Cross-Country Pay Scale

Explore Customer Success Manager salaries worldwide. Below you'll find a comparison of average annual compensation in different countries relative to the base rate in Australia ($75,100).

Frequently Asked Questions

What is the average Customer Success Manager salary in Australia?

The average salary for a Customer Success Manager in Australia is $75,100 per year. Entry-level positions (Junior Level) start at $45,060 - $60,080, while experienced professionals (Senior Level) can earn up to $90,120 - $135,180.

What skills are required for a Customer Success Manager role?

Core skills include Customer Success, Account Management, Communication. Trending skills are Customer Journey Mapping, Success Metrics, while emerging skills focus on AI-driven Success, Predictive Analytics.

What is the job market outlook for Customer Success Managers?

The job market shows high demand with 15% annual growth. Remote work opportunities are increasing, with high availability across various job platforms. Key industries include Technology, Cybersecurity, Automotive Tech, Space Technology, Healthcare, Blockchain.

What benefits are typically offered to Customer Success Managers in Australia?

Common benefits include Health Insurance, Paid Time Off, Remote Work Options, Professional Development. Additional benefits may include Stock Options, Performance Bonuses, Health and Wellness Programs, Home Office Setup.

What roles are similar to Customer Success Manager?

Similar positions to Customer Success Manager include Technical Customer Success Manager, Enterprise CSM, Account Manager, Customer Experience Manager. These roles share many of the same responsibilities and required skills, though their focus areas may vary slightly by organization.

What is the hourly rate for Customer Success Managers in Australia?

Based on a standard 40-hour work week, Customer Success Managers in Australia typically earn between $30.69 and $41.52 per hour per hour. Rates may vary depending on location, experience level, and specific employer.

What are the core and trending skills for Customer Success Managers?

Core skills essential for Customer Success Managers include Customer Success, Account Management, Communication. The most in-demand trending skills currently are Customer Journey Mapping, Success Metrics. Professionals looking to stay competitive should also keep an eye on emerging skills like AI-driven Success, Predictive Analytics.

About Salary Data

Our salary data is compiled from trusted sources including:

Additional market insights from:

Note: Salary ranges are approximate and may vary based on location, experience, skills, and other factors. Data is regularly updated to reflect current market conditions.

Currency rates updated: Feb 24, 2025, 00:02 UTC

Share salary data

Network

Jobicy+ Subscription

Jobicy

528 subscribers are already enjoying exclusive, experimental and pre-release features.

Free

USD $0/month

For people just getting started

  • • Unlimited applies and searches
  • • Access on web and mobile apps
  • • One active job alert
  • • Access to additional tools like Bookmarks, Applications, and more

Plus

USD $8/month

Everything in Free, and:

  • • Ad-free experience
  • • Up to 10 active job alerts
  • • Personal career consultant
  • • AI-powered job advice
  • • Identity verified badge
  • • Jobs views and applies stats
Go to account β€Ί