Customer Success Director Salary in Australia

Customer Success Director roles in Australia offers rewarding career opportunities in Australia's growing market. The role merges professional excellence with practical expertise, providing attractive compensation. Successful candidates will find numerous pathways for career development.

Tax rate
Approx. 32%
Demand
Moderate to High
Last updated
10 Feb 2025
  1. Home
  2. β€Ί
  3. Salaries
  4. β€Ί
  5. Australia
  6. β€Ί
  7. Customer Success Director

Role overview

Lead customer success strategy and team.

Annual Salary – 2025

High accuracy
32 recent reports confirm data accuracy
Β· Upd: 10 Feb 2025
Average Salary $114,700

Junior Level

$68,820 - $91,760

Experience: 0-2 years

Middle Level

$91,760 - $137,640

Experience: 3-5 years

Senior Level

$137,640 - $206,460

Experience: 6+ years

Estimated Take-Home Pay

Expected monthly income after standard tax deductions (approx. 32%)

$6,500


Hourly Rate

$46.87 - $63.42 per hour

Based on 40-hour work week, rates may vary by region and company


Healthcare

Comprehensive medical, dental and vision insurance coverage for you and your family

Approx. $8,029 per year


Annual Bonus Range

Typical performance-based annual bonus range

$11,470 - $17,205


Equity Bonus

Company equity compensation based on local market standards and company policy

Up to $11,470


Total Housing Budget

Recommended monthly spending on rent/mortgage and utilities

Up to $1,900


Retirement Savings Target

Recommended monthly retirement account contribution

$1,400


Recommended Emergency Fund

Financial safety net for unexpected expenses and life events

$28,675 - 57,350


Monthly Savings Targets

Recommended amount to set aside each month for your financial security and future goals

Approx. $2,900

Megaphone
Unleash your talent β€Ί

Build your online Resume/CV today to unlock remote work opportunities and be discovered by global employers.

Education Requirements

Bachelor's in Business or related field

Professional Certifications

Customer Success Management

Training & Development

  • Professional development funds for courses and conferences
  • Leadership development programs
  • Structured career development path with clear milestones
  • Access to advanced technical training resources

Required Skills

Core Skills

Customer Success Leadership Strategy

Trending Skills

Customer Journey Mapping Success Ops

Emerging Skills

AI Customer Success Predictive CS

Specifics

Work Environment

Remote customer success

Tools

CS platforms CRM Analytics tools

Collaboration

Cross-functional leadership

Time Zones

Customer aligned

Benefits

Common Benefits

Health Insurance
Paid Time Off
Remote Work Options
Professional Development
Mental Health Support
Flexible Hours
Home Office Allowance

Additional Benefits

Stock Options
Performance Bonuses
Health and Wellness Programs
Home Office Setup
Internet Allowance
Coworking Space Access
Learning & Development Budget
Conference Attendance

Cross-Country Pay Scale

Explore Customer Success Director salaries worldwide. Below you'll find a comparison of average annual compensation in different countries relative to the base rate in Australia ($114,700).

Frequently Asked Questions

What is the average Customer Success Director salary in Australia?

The average salary for a Customer Success Director in Australia is $114,700 per year. Entry-level positions (Junior Level) start at $68,820 - $91,760, while experienced professionals (Senior Level) can earn up to $137,640 - $206,460.

What skills are required for a Customer Success Director role?

Core skills include Customer Success, Leadership, Strategy. Trending skills are Customer Journey Mapping, Success Ops, while emerging skills focus on AI Customer Success, Predictive CS.

What is the job market outlook for Customer Success Directors?

The job market shows high demand with 15% annual growth. Remote work opportunities are increasing, with high availability across various job platforms. Key industries include IoT, Artificial Intelligence, Finance, Blockchain, Gaming Industry, Cloud Computing.

What benefits are typically offered to Customer Success Directors in Australia?

Common benefits include Health Insurance, Paid Time Off, Remote Work Options, Professional Development. Additional benefits may include Stock Options, Performance Bonuses, Health and Wellness Programs, Home Office Setup.

What roles are similar to Customer Success Director?

Similar positions to Customer Success Director include Global CS Director, Enterprise CS Director, Technical CS Director, Customer Experience Director. These roles share many of the same responsibilities and required skills, though their focus areas may vary slightly by organization.

What is the hourly rate for Customer Success Directors in Australia?

Based on a standard 40-hour work week, Customer Success Directors in Australia typically earn between $46.87 and $63.42 per hour per hour. Rates may vary depending on location, experience level, and specific employer.

What are the core and trending skills for Customer Success Directors?

Core skills essential for Customer Success Directors include Customer Success, Leadership, Strategy. The most in-demand trending skills currently are Customer Journey Mapping, Success Ops. Professionals looking to stay competitive should also keep an eye on emerging skills like AI Customer Success, Predictive CS.

About Salary Data

Our salary data is compiled from trusted sources including:

Additional market insights from:

Note: Salary ranges are approximate and may vary based on location, experience, skills, and other factors. Data is regularly updated to reflect current market conditions.

Currency rates updated: Feb 24, 2025, 00:02 UTC

Share salary data

Network

Jobicy+ Subscription

Jobicy

528 subscribers are already enjoying exclusive, experimental and pre-release features.

Free

USD $0/month

For people just getting started

  • • Unlimited applies and searches
  • • Access on web and mobile apps
  • • One active job alert
  • • Access to additional tools like Bookmarks, Applications, and more

Plus

USD $8/month

Everything in Free, and:

  • • Ad-free experience
  • • Up to 10 active job alerts
  • • Personal career consultant
  • • AI-powered job advice
  • • Identity verified badge
  • • Jobs views and applies stats
Go to account β€Ί