Customer Success Director Salary in Canada

Customer Success Director roles in Canada offer competitive salaries with opportunities for growth. The position combines technical expertise with business impact, requiring skills in Customer Success, Leadership, Strategy. Remote work opportunities are increasing, with many companies offering flexible arrangements.

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Customer Success Director Salary in Canada – 2024

Average Salary $110,500

Junior Level

$66,300 - $88,400

Experience: 0-2 years

Middle Level

$88,400 - $132,600

Experience: 3-5 years

Senior Level

$132,600 - $198,900

Experience: 6+ years

Hourly Rate

$45.16 - $61.09 per hour

Based on 40-hour work week, rates may vary by region and company


Healthcare

Comprehensive medical, dental and vision insurance coverage for you and your family

Approx. $7,735 per year


Annual Bonus

Additional annual compensation based on individual and company performance

$5,525 - $16,575


Equity Bonus

Company equity compensation based on local market standards and company policy

Up to $11,050

Education Requirements

  • Bachelor's degree in related field
  • Master's degree (preferred for senior positions)
  • Relevant certifications
  • Portfolio of work
  • Open source contributions

Professional Certifications

None

Training

Continuous learning and development opportunities available

Required Skills

Core Skills

Customer Success Leadership Strategy

Trending Skills

Customer Journey Mapping Success Ops

Emerging Skills

AI Customer Success Predictive CS

Benefits

Common Benefits

Health Insurance
Paid Time Off
Remote Work Options
Professional Development
Mental Health Support
Flexible Hours
Home Office Allowance

Additional Benefits

Stock Options
Performance Bonuses
Health and Wellness Programs
Home Office Setup
Internet Allowance
Coworking Space Access
Learning & Development Budget
Conference Attendance

Similar Positions

Global CS Director Enterprise CS Director Technical CS Director Customer Experience Director Client Success Director

Frequently Asked Questions

What is the average Customer Success Director salary in Canada?

The average salary for a Customer Success Director in Canada is $110,500 per year. Entry-level positions (Junior Level) start at $66,300 - $88,400, while experienced professionals (Senior Level) can earn up to $132,600 - $198,900.

What skills are required for a Customer Success Director role?

Core skills include Customer Success, Leadership, Strategy. Trending skills are Customer Journey Mapping, Success Ops, while emerging skills focus on AI Customer Success, Predictive CS.

What is the job market outlook for Customer Success Directors?

The job market shows high demand with 15% annual growth. Remote work opportunities are increasing, with high availability across various job platforms. Key industries include Technology, Finance, Healthcare, E-commerce, EdTech, FinTech, Cybersecurity, Clean Tech.

What benefits are typically offered to Customer Success Directors in Canada?

Common benefits include Health Insurance, Paid Time Off, Remote Work Options, Professional Development. Additional benefits may include Stock Options, Performance Bonuses, Health and Wellness Programs, Home Office Setup.

What roles are similar to Customer Success Director?

Similar positions to Customer Success Director include Global CS Director, Enterprise CS Director, Technical CS Director, Customer Experience Director. These roles share many of the same responsibilities and required skills, though their focus areas may vary slightly by organization.

What is the hourly rate for Customer Success Directors in Canada?

Based on a standard 40-hour work week, Customer Success Directors in Canada typically earn between $45.16 and $61.09 per hour per hour. Rates may vary depending on location, experience level, and specific employer.

What are the core and trending skills for Customer Success Directors?

Core skills essential for Customer Success Directors include Customer Success, Leadership, Strategy. The most in-demand trending skills currently are Customer Journey Mapping, Success Ops. Professionals looking to stay competitive should also keep an eye on emerging skills like AI Customer Success, Predictive CS.

About Salary Data

Our salary data is compiled from trusted sources including:

Additional market insights from:

Note: Salary ranges are approximate and may vary based on location, experience, skills, and other factors. Data is regularly updated to reflect current market conditions.

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