Role overview
Monitor and improve customer support quality through analysis and training.
Annual Salary β 2025
Junior Level
$27,945 - $37,260
Experience: 0-2 years
Middle Level
$37,260 - $55,890
Experience: 3-5 years
Senior Level
$55,890 - $83,835
Experience: 6+ years
Estimated Take-Home Pay
Expected monthly income after standard tax deductions (approx. 31%)
$2,678
Hourly Rate
$19.03 - $25.75 per hour
Based on 40-hour work week, rates may vary by region and company
Healthcare
Comprehensive medical, dental and vision insurance coverage for you and your family
Approx. $3,260 per year
Annual Bonus Range
Typical performance-based annual bonus range
$4,658 - $6,986
Equity Bonus
Company equity compensation based on local market standards and company policy
Up to $4,658
Total Housing Budget
Recommended monthly spending on rent/mortgage and utilities
Up to $800
Retirement Savings Target
Recommended monthly retirement account contribution
$600
Recommended Emergency Fund
Financial safety net for unexpected expenses and life events
$11,644 - 23,288
Monthly Savings Targets
Recommended amount to set aside each month for your financial security and future goals
Approx. $1,200
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Education Requirements
Bachelor's in Business or related field
Professional Certifications
Training & Development
- Regular technical workshops and skill development sessions
- Leadership development programs
- Structured career development path with clear milestones
Required Skills
Core Skills
Trending Skills
Emerging Skills
Specifics
Work Environment
Tools
Collaboration
Time Zones
Benefits
Common Benefits
Additional Benefits
Market Trends
Demand
High
Growth Rate
18% annual growth
Remote Work
Availability: Very High
Trend: Growing adoption of hybrid work models allowing flexibility between office and remote work, with 2-3 days of remote work becoming standard
Job Platforms
Key Industries
Similar Positions
Other positions similar to Support Quality Analyst:
Cross-Country Pay Scale
Explore Support Quality Analyst salaries worldwide. Below you'll find a comparison of average annual compensation in different countries relative to the base rate in Iceland ($46,575).
Thailand
Taiwan
Moldova
Chile
Malaysia
Jordan
Philippines
Austria
Canada
South KoreaFrequently Asked Questions
What is the average Support Quality Analyst salary in Iceland?
The average salary for a Support Quality Analyst in Iceland is $46,575 per year. Entry-level positions (Junior Level) start at $27,945 - $37,260, while experienced professionals (Senior Level) can earn up to $55,890 - $83,835.
What skills are required for a Support Quality Analyst role?
Core skills include Quality Analysis, Training Development, Metrics. Trending skills are Quality Automation, Support Analytics, while emerging skills focus on AI Quality Monitoring, Sentiment Analysis.
What is the job market outlook for Support Quality Analysts?
The job market shows high demand with 15% annual growth. Remote work opportunities are increasing, with high availability across various job platforms. Key industries include EdTech, Technology, IoT, Healthcare, Artificial Intelligence, Quantum Computing, Robotics.
What benefits are typically offered to Support Quality Analysts in Iceland?
Common benefits include Health Insurance, Paid Time Off, Remote Work Options, Professional Development. Additional benefits may include Stock Options, Performance Bonuses, Health and Wellness Programs, Home Office Setup.
What roles are similar to Support Quality Analyst?
Similar positions to Support Quality Analyst include Quality Assurance Specialist, Support Training Analyst, Customer Experience Analyst, Service Quality Manager. These roles share many of the same responsibilities and required skills, though their focus areas may vary slightly by organization.
What is the hourly rate for Support Quality Analysts in Iceland?
Based on a standard 40-hour work week, Support Quality Analysts in Iceland typically earn between $19.03 and $25.75 per hour per hour. Rates may vary depending on location, experience level, and specific employer.
What are the core and trending skills for Support Quality Analysts?
Core skills essential for Support Quality Analysts include Quality Analysis, Training Development, Metrics. The most in-demand trending skills currently are Quality Automation, Support Analytics. Professionals looking to stay competitive should also keep an eye on emerging skills like AI Quality Monitoring, Sentiment Analysis.
About Salary Data
Our salary data is compiled from trusted sources including:
- U.S. Bureau of Labor Statistics - Official employment statistics
- Eurostat - European Union labor market data
- ILOSTAT - The leading source of labour statistics
- Glassdoor - Company salary reports
- Levels.fyi - Tech industry compensation data
- Indeed - Job market analysis
Additional market insights from:
Note: Salary ranges are approximate and may vary based on location, experience, skills, and other factors. Data is regularly updated to reflect current market conditions.
