I am a Product Owner with over four years of experience in SaaS product ownership, business analysis, Agile delivery, and market research. I have worked across sales performance management, incentive compensation management, B2B OTT platforms, and digital products.
I translate customer and business needs into structured product requirements, including user stories, acceptance criteria, workflows, validation rules, functional API requirements, and release plans. I am experienced in backlog prioritisation, sprint planning, UAT, stakeholder communication, and cross-functional delivery.
In my most recent Product Owner role at Xactly, I supported core SaaS platform releases, CRM and ERP integrations, dashboard improvements, and compensation-plan configuration enhancements. My work contributed to increased feature adoption, stronger controls, reduced manual errors, and improved operational efficiency.
I have also contributed to a unified OTT content management platform from concept through release, working closely with enterprise clients, design, engineering, QA, and product teams. I use product analytics, customer feedback, market research, and competitive analysis to inform product decisions and improve user experiences.
I am a Certified SAFe 6 Product Owner/Product Manager and am pursuing an AI in Business programme at ISB. I am particularly interested in applying conversational AI, NLP, semantic search, RAG, recommendation workflows, and responsible AI practices to digital product development.
