Senior Administrative Manager

Led administrative operations, human resources, budgetary and financial monitoring, general services, and administrative and legal compliance. Coordinated five services: Administration and Secretariat, Human Resources, Procurement and Logistics, Maintenance and General Services, and Security.

Supervised 24 employees, organized work activities, and monitored task execution. Designed and implemented internal procedures, monitoring tools, and control mechanisms to manage expenses and improve productivity.

Reorganized personnel files and created tracking systems for attendance, leave, absences, and contract deadlines. Implemented equipment inventory and stock registers, procurement request and approval procedures, and Excel-based activity monitoring and management reporting.

Managed legal, litigation, and recovery teams by allocating cases, setting priorities, and ensuring compliance with procedures. Advised executive management and operational departments on legal matters related to the institution's activities.

Reviewed credit agreements, conventions, guarantees, and contractual commitments. Managed disputes and prepared court files in coordination with lawyers and bailiffs.

Led amicable and judicial debt recovery operations, including reminders, formal notices, negotiations, and payment commitment follow-up. Developed litigation and judicial-deadline dashboards, analyzed overdue receivables, and strengthened coordination among recovery, credit, and legal teams.

Assisted the Consul with monitoring files and projects related to the Consulate's missions. Managed and followed up visa application files and supported the coordination of administrative activities.

Coordinated official visits by Turkish authorities to Togo and participated in diplomatic missions in Europe and the United States. Contributed to institutional relations, representation, and operational coordination.

Assisted legal staff with the processing and follow-up of files handled by the Legal, Litigation and Recovery Department.

Contributed to preparing legal, litigation, and debt-recovery case files.