I am a self-directed professional with more than 15 years of experience spanning private investigations, customer verification, AI training and evaluation, business ownership, and team leadership. I am known for working independently, managing documentation-heavy assignments, and delivering reliable results without daily supervision.
As a Missouri Licensed Private Investigator, I have managed sensitive investigative assignments from intake through final reporting. I bring strong judgment, behavioral observation, research, analysis, confidentiality, and precise written communication to complex or ambiguous situations.
I also have experience in phone-based customer verification and customer service, where accuracy, professionalism, clear communication, and thorough documentation are essential. I am comfortable resolving questions independently and maintaining a high standard of service.
My AI training and evaluation work strengthened my ability to follow detailed written guidelines, assess outputs consistently, and meet quality and scheduling requirements. I am comfortable with structured processes, remote collaboration, and quality-controlled work.
I have led operations and teams in pet-care and food-service environments, including staffing, scheduling, client relations, inventory, compliance, coaching, and escalation management. My leadership style is direct, calm, organized, and focused on clear expectations.
I am seeking remote work where reliability, independent follow-through, documentation, research, verification, communication, and problem-solving are valued. I also bring entrepreneurial experience in e-commerce, community service, and creative work.
Managed independent investigative assignments from intake through final written reporting. Worked without direct day-to-day supervision while maintaining accuracy, deadlines, and professional judgment.
Produced detailed reports for sensitive matters and maintained strict confidentiality. Applied behavioral observation, research, and analytical skills to resolve complex or ambiguous cases.
Performed phone-based customer verification with accuracy, professionalism, and clear communication. Addressed customer questions independently and maintained a service-focused approach.
Documented verification outcomes precisely and supported reliable recordkeeping. Used strong listening, communication, and problem-solving skills in customer interactions.
Contributed to AI training and evaluation work as an independent contributor. Followed detailed written guidelines and delivered work according to established quality expectations.
Produced consistent, quality-controlled output on schedule. Applied attention to detail, written comprehension, and independent judgment to evaluation tasks.
Served legal documents accurately and maintained precise records for completed service activity. Worked with care and professionalism in a legal-services environment.
Maintained audit-ready documentation and supported accurate tracking of assignments. Applied confidentiality, organization, and attention to procedural detail.
Ran daily operations independently, including staffing, scheduling, client relations, and animal-care oversight. Managed operational needs while maintaining organized workflows and responsive service.
Trained and led team members, handled escalations, and communicated expectations clearly. Used calm, direct leadership to support staff, clients, and daily business operations.
Supervised restaurant operations, inventory, and compliance across multiple long-term assignments between 2008 and 2023. Supported day-to-day business needs in a fast-paced environment.
Built reliable teams in high-turnover settings through coaching, clear expectations, and hands-on leadership. Managed operational priorities while supporting consistent service and compliance.
Founded The Kibble Cupboard, a community pet-supply pantry, and founded 3Nl1GHT3N LLC. Led independent initiatives involving planning, outreach, organization, and community support.
Also operated as a self-directed e-commerce reseller, managing sourcing, listing, pricing, customer messaging, and fulfillment through online marketplaces.
BA, Correctional Support Services
Bachelor of Arts in Correctional Support Services. Named to the Dean's List.
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