I am an HR and People Operations professional with experience in benefits administration, employee lifecycle management, recruitment, onboarding, offboarding, and HRIS data operations. I have supported local and global stakeholders while maintaining confidential employee and benefits records.
I have managed regional employee benefits operations, including medical insurance, provident fund allocations, wellness stipends, vendor coordination, claims escalations, and employee query resolution. I am comfortable working across HR, payroll, finance, and external service providers to support compliant and efficient operations.
I also bring extensive experience in recruitment strategy, talent acquisition, member engagement, performance support, and organizational development. I have improved recruitment turnaround time, redesigned onboarding workflows, and implemented feedback and appraisal mechanisms that strengthened satisfaction and retention.
My program coordination background includes managing high-stakes academic and executive programs, participant logistics, communications, tracking systems, and stakeholder alignment. I use data-driven process improvements to reduce manual errors and improve operational visibility.
I have led and supported national initiatives across cross-cultural teams and multiple chapters in Pakistan and Lithuania. I am skilled in stakeholder management, communication, project planning, HR analytics, and process improvement, with experience using Workday, Google Sheets, Microsoft Office, DocuSign, and HappyFox.
Managed day-to-day regional employee benefits operations for the Pakistan hub, including OPD/IPD medical insurance enrollments, provident fund allocations, and wellness stipends.
Maintained employee lifecycle and benefits records in Workday, coordinated with vendors, HR leadership, finance, and payroll teams, and resolved employee inquiries related to benefits coverage, dependents, and HRIS onboarding.
Led national HR strategy, talent development initiatives, and organizational performance efforts across the country. Redesigned recruitment strategies and the end-to-end onboarding workflow, growing national membership by 50% in the initial months.
Reduced average recruitment time by 20% through improved full-cycle hiring and data-driven screening. Implemented feedback loops and engagement programs that increased Member Net Promoter Score from 2/10 to 7/10.
Supported HR and program operations for academic and executive programs, including recruitment, interviews, onboarding, offboarding, and contract issuance for new employees.
Directed execution of two simultaneous programs, CHPE and DHEP, managing logistics, resources, and communications for more than 250 participants. Built an automated Google Sheets participant tracking system that reduced manual data errors by 50% and improved real-time performance visibility.
Coordinated member experience initiatives across 11 local chapters, implementing well-being programs that increased overall member satisfaction by 25%.
Introduced performance appraisal mechanisms that improved individual performance by 20% and increased member retention by 15%. Supported national HR operations through committee communication and resource alignment.
Coordinated national marketing and social media operations by centralizing content creation and scheduling across four major social platforms.
Produced visual assets and coordinated cross-platform distribution, improving information flow to more than 11 local chapters across Pakistan.
Led external relations strategy to secure corporate partnerships and generated PKR 500,000 in corporate sponsorships for a national-scale event.
Directed industry outreach, negotiated multi-tier partnership agreements, and managed relationships between private-sector sponsors and the organization.
BBA, Marketing and Finance
Completed a Bachelor of Business Administration with double majors in Marketing and Finance.
FSc, Pre-Engineering
Completed FSc Pre-Engineering studies.
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