Rodrigo Solano
Rodrigo Solano

Senior AML/KYC and Financial Crime Operations Manager

Actively looking · Member since 6 Nov 2026
Location
San José, Costa Rica
Desired salary
Confidential
Work preference
Remote Only / Full Time
Experience level
Senior

About

Professional summary

I am a financial crime and risk operations professional with more than eight years of experience in banking, AML/KYC, fraud investigations, and international operations. My background includes corporate banking, transaction monitoring, sanctions exposure, client risk assessments, and regulatory compliance across U.S. and European markets.

I investigate domestic and cross-border corporate transactions for suspicious activity, including APP fraud, account takeover, synthetic identity fraud, business email compromise, money mule activity, layering, and correspondent banking risks. I have prepared, reviewed, and directly filed SARs and STRs with FinCEN and European financial intelligence units.

I lead KYC and AML operations teams, supporting high-risk client reviews, client refreshes, financial institution verification, quality calibration, and risk mitigation. I am experienced in managing teams of more than 10 people and partnering with senior stakeholders to strengthen fraud prevention and financial crime controls.

I contribute to transaction monitoring enhancement initiatives, including AML rule, scenario, and threshold calibration. I have supported UAT activities for Fenergo implementation by developing test scenarios, validating alert generation, identifying defects, and coordinating remediation with technology teams.

I also review corporate cryptocurrency and stablecoin activity using blockchain monitoring techniques to assess legitimacy, suspicious flows, and AML exposure. My technical foundation includes SQL, Excel-based fraud analysis, BI reporting, computer science and networking studies, and Cisco CCNA coursework.

Skills

17 capabilities

Experience

Career history

KYC Senior Client Relation Manager Citi Services Costa Rica

Review domestic and cross-border corporate transactions for suspicious patterns, including APP fraud, account takeover, synthetic identity fraud, BEC, money mule activity, layering, and correspondent banking nesting risks. Prepare, review, and directly file SARs and STRs with FinCEN and relevant European FIUs.

Participate in Fenergo implementation UAT by developing test scenarios, validating AML alerts against rules and thresholds, identifying defects, and coordinating remediation with technology teams. Review corporate cryptocurrency and stablecoin activity, manage high-risk client documentation, conduct sanctions screening, and provide compliance updates for international corporate portfolios.

KYC Risk Operation Manager Citi Services Costa Rica

Lead a KYC operations team of more than 10 people responsible for corporate risk assessments, client refreshes, sanctions exposure, and regulatory compliance across international banking relationships. Oversee transaction risk reviews and mitigation strategies for fraud, mule networks, layering, and correspondent banking risks.

Engage with senior FinCEN executives on financial crime risks and AML control improvements for high-value corporate accounts and transactions. Contribute to virtual asset risk assessments, AML rule and threshold calibration, audit and regulatory reviews, risk documentation, and cross-functional remediation planning.

Operations Risk Manager Amazon Support Services Costa Rica

Managed an AML operations team of more than 16 people supporting European markets. Oversaw KYC screening, seller and financial institution verification, and transaction legitimacy assessments.

Supported investigation documentation, management reporting, quality calibration, and process improvement initiatives across financial risk workflows.

Executive Risk Escalation Manager Amazon Support Services Costa Rica

Led a 12-person executive escalations team investigating high-value transactions involving high-profile clients across international Amazon marketplaces. Assessed transaction authenticity, identified fraud, and supported measures to prevent further financial losses.

Analyzed complex fraud escalations, monetary losses, and root causes. Partnered with senior stakeholders to improve preventive controls and risk response processes.

Senior Fraud Investigation Specialist / Customer Service Team Manager / Fraud Investigation Speciali Amazon Support Services Costa Rica

Progressed through fraud investigation and customer service management roles, including Fraud Investigation Specialist, Customer Service Team Manager for U.S. and Mexico markets, and Senior Fraud Investigation Specialist. Investigated identity theft and payment fraud cases and reviewed investigation quality.

Analyzed fraud patterns using Excel and supported cross-market calibration, investigator training, and operational quality improvements.

Education

Learning history

Universidad Hispanoamericana

Industrial Engineering, Industrial Engineering

Industrial Engineering program, currently in progress.

Universidad Hispanoamericana

Six Sigma Black Belt, Six Sigma

Six Sigma Black Belt professional development, in progress.

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