Business HR Specialist Abbott Vietnam
Partnered with Commercial Excellence and fieldforce teams to identify capability gaps and develop learning initiatives that improved workforce effectiveness across sales channels. Translated business needs into targeted learning materials, programs, and talent development solutions aligned with business priorities.
Evaluated, tested, and implemented AI-enabled tools to improve learning effectiveness, content quality, and process efficiency. Created and reviewed AI-generated learning content, supported organizational initiatives and internal communications, and coordinated end-to-end project delivery. Facilitated team and individual development sessions using Birkman and KFPS assessments, promoted IDP culture and frontline employee rotation roadmaps, and helped drive organizational change in the Nutrition division.