Customer Service Manager

Customer Service Manager | August 2015 – Present

Assisted with staff scheduling of 70+ associates and managed day-to-day operations of the retail store.
Supported in inventory management and ensured stock levels were maintained.
Responsible for directing all perishable and nonperishable departments in absence of store management.
Meeting corporate goals, ensuring customer satisfaction, and maintaining health department standards.
Training new and current associates
Hiring new associates
Ensuring proper security and safety procedures are being followed
Focuses on customer satisfaction
Process payroll
Develops policies and procedures
Balancing $50k+ in assets