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English - Fluent Swahili - Native or Bilingual

About Me

I am a Human Resource professional with a strong foundation in business administration and hands-on experience across employee relations, recruitment, onboarding, payroll support, and administrative coordination.

I have worked in both strategic and operational HR environments, where I supported daily attendance tracking, staff documentation, leave management, and employee data handling with a strong focus on confidentiality and accuracy.

My experience includes assisting with recruitment processes, supporting member and employee engagement, preparing correspondence and forms, and helping teams maintain organized records and smooth workflows.

I also bring customer support and administrative experience, which has strengthened my communication skills, problem-solving ability, and capacity to work effectively with diverse stakeholders.

I am proficient in Microsoft Excel and other office and collaboration tools, and I use data management and reporting skills to support HR operations and decision-making.

I am a committed team player who values positive workplace relationships, continuous learning, and contributing to efficient, people-centered organizations. My long-term interest is to grow into strategic HR, management, and consulting roles.

Skills

Problem SolvingCustomer ServiceCommunicationMicrosoft ExcelData ManagementPerformance ManagementOnboardingConfidentialityGoogle SheetsMicrosoft WordSAPCanvaRecruitmentERPZoomMicrosoft PowerPointMicrosoft TeamsTraining And DevelopmentGoogle DocsEmployee EngagementEmployee RelationsAdministrationEmployment LawGoogle MeetCoordinationCalendlyPayroll AdministrationLeave ManagementVirtual Assistant (VA)Disciplinary Procedures

Experience

HR Clerk @ Kinangop Dairy Limited
Jun 2024 - Oct 2025

Prepared and tracked daily attendance registers, sourced contracted and temporary staff, supported payroll preparation, filed staff personal records, handled onboarding documentation, updated leave balances, resolved basic employee concerns, maintained confidentiality, and assisted with annual returns.

Direct Sales Representative @ Muki Sacco Society Limited
Jan 2024 - Apr 2024

Recruited new members, mobilized share capital and deposits, assisted with recruitment and loan forms, supported branch sales activities, and represented the organization at member information days, field days, trade fairs, and exhibitions.

HR Trainee @ Kenya Electricity Generating Company (KenGen)
Jan 2023 - Mar 2023

Prepared leave forms, keyed in medicare data, supported employee relations, prepared fuel invoices, handled stores-related PR and issues, assisted with performance management, insurance, induction letters, employee data maintenance, and training needs assessment compilation.

Administrative Assistant @ Converters Computer Academy
Jan 2019 - Dec 2019

Provided administrative support including word processing and customer service, and tutored students in the institution.

HR Trainee @ Muki Sacco Society Limited
May 2018 - Jul 2018

Supported recruitment and interviewing processes, managed staff welfare and leave records, maintained staff records, prepared employment correspondence and monthly returns, assisted with KRA P9 forms, statutory matters, training and development programs, and disciplinary procedures.

Education

Kiriri Women's University of Science and Technology
Jan 2020 - Oct 2024

BSc, Business Administration

Undergraduate studies in business administration with relevance to human resource and organizational management.

Kiriri Women's University of Science and Technology
May 2017 - Dec 2018

Diploma, Human Resource Management

Diploma studies focused on human resource management principles and practice.

Ndaragwa Girls High School
Feb 2013 - Nov 2016

Kenya Certificate of Secondary Education

Secondary school education.

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