I am a highly experienced and certified Human Resources specialist with more than 25 years of experience supporting corporate strategy execution, employee services, and administrative operations.
I have supported the full employee lifecycle, including onboarding, offboarding, background screening, employment verification, payroll coordination, benefits administration, leave processes, and employee records management.
I bring strong People Operations experience in HR compliance, work authorization documentation, performance management support, compensation cycles, employee engagement programs, and workforce reporting.
I am detail-oriented and committed to confidentiality, data integrity, and delivering a positive employee experience across diverse employee populations and regions.
I hold an MBA with a concentration in Management and have completed Human Resource Management and Diversity, Equality & Inclusion certifications.
I am actively pursuing rewarding career growth opportunities in Human Resources where I can apply my HR operations, employee support, reporting, and administrative expertise.
Provided executive and administrative support for New Generation HVAC in a full-time capacity.
Managed billing, ordering, invoicing, office management, customer service, client retention, and managerial assistance.
Served as a primary HR contact for employees, managers, business partners, and HR teams, providing timely and confidential support throughout the employee lifecycle. Supported global onboarding and offboarding, new-hire documentation, background screening, employment verification, payroll coordination, benefits administration, orientation, and termination processing.
Maintained employee data in HRIS and applicant tracking systems, supported compliance, work authorization, leave administration, performance management, compensation cycles, engagement surveys, and training records. Prepared HR reports, workforce data, recruiting metrics, and compliance documentation; analyzed staffing and employee data to support workforce planning and People Operations process improvements.
Provided customer-facing experience support and administrative assistance for Verizon Wireless.
Handled technical support, billing matters, escalations, office management, and managerial assistance.
Master of Business Administration, Management
Master of Business Administration with a concentration in Management.
Certificate, Diversity, Equality & Inclusion in the Workplace
Completed the Diversity, Equality & Inclusion in the Workplace Certificate.
Certificate of Achievement, Human Resource Management
Completed Human Resource Management certificate preparation coursework through the SHRM Learning System for SHRM-CP and SHRM-SCP certification.
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