People Operations Officer Touch And Pay Technologies
I support the end-to-end recruitment process by creating job descriptions, screening applications, scheduling interviews, and communicating feedback.
I also conduct onboarding sessions, draft internal communications, support employee engagement initiatives, and assist with payroll data entry and monthly payroll processing.
In addition, I maintain staff records, administer HMO updates, and helped improve HR processes, including recruitment, onboarding, training, performance appraisal, and knowledge management. I also contributed to the Staff Manual, Succession Plan, and the launch of a People & Culture Mentorship Program.