I am a detail-oriented Client Support Coordinator and Customer Service Representative with over two years of experience in client communication, issue resolution, sales support, and account coordination.
I have managed client relationships from initial inquiry through proposals, onboarding, follow-ups, and delivery coordination. I focus on timely, organized communication and maintaining a positive customer experience.
I founded and led a six-person graphic design agency at age 15, serving streamers and content creators. Through client acquisition, team coordination, and relationship management, I helped generate over PKR 500,000 in revenue within seven months.
I also have experience supporting web development sales through Upwork bids and proposals. I am comfortable learning new software and tools quickly to improve workflows and keep client interactions organized.
I work independently across time zones and bring strong written English, time management, leadership, CRM, scheduling, data entry, and Microsoft Office skills to client-facing roles.
Sold design services to Twitch and YouTube content creators, serving as the primary point of contact throughout the client engagement process.
Built and maintained client relationships, handled inquiries and proposals, and completed order follow-ups to support high customer satisfaction.
Founded and managed a six-person graphic design agency serving streamers and content creators, beginning at age 15.
Led client acquisition, onboarding, and daily coordination across the team. Built client relationships that generated more than PKR 500,000 in revenue within seven months.
Managed Upwork client bids and proposals for web development projects, supporting sales and client communication activities.
Maintained a smooth customer experience through timely, organized communication and adapted quickly to new tools and software to improve workflow efficiency.
I.Com
Completed I.Com.
ACCA, Accounting and Finance
Planned enrollment in August 2026.
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