People & Organization Specialist | HR Business Partner

I led and supported end-to-end recruitment, selection, and onboarding processes for approximately 300 operational, administrative, and supervisory employees. I provided guidance to leaders and supervisors on people management, operational requirements, and workplace issue resolution.

I participated in monthly meetings with union representatives and coordinated recurring meetings with supervisory teams to identify needs and drive continuous-improvement actions. I also contributed to leadership succession planning and talent development for key positions.

I designed and delivered training and development programs, coordinated the annual training plan, and managed performance reviews, organizational climate assessments, action plans, recognition initiatives, and employee engagement programs. I administered Workday and TuRecibo, supported internal stakeholders, and coordinated communications for global policies, corporate programs, events, and departmental budget planning.

I supported People & Organization operations, including recruitment, selection, onboarding, employee support, and people-management activities for operational, administrative, and supervisory teams.

I collaborated with leaders, supervisors, and union representatives to address labor matters, identify workforce needs, and support workplace issue resolution. I also contributed to talent, succession, and organizational development initiatives.

I participated in training planning, performance-management processes, organizational climate actions, internal communications, and HR systems administration.

I managed core HR operations for a workforce of 113 employees across ten branches and one pharmaceutical warehouse, supporting operational continuity across the network. I oversaw personnel files, documentation, attendance controls, schedules, timesheets, and employee updates.

I coordinated recruitment, selection, induction, and onboarding processes, while preparing reports and HR metrics to support management decision-making. I also coordinated training initiatives and team-building activities.

I managed labor communications, formal notices, legal letters, regulatory licenses, and related documentation. I supported labor dispute resolution and negotiations and advised leaders on people management and labor relations.

I worked for three months alongside the corporate People & Organization team as part of a job swap initiative.

I participated in Organizational Development initiatives and gained a strategic perspective on HR while collaborating with the regional team.

Bachelor's degree in Organizational Management and Human Resources.

Leadership and Team Management training.

Workshop covering career crossroads and outlook, and HR coaching.