I am a Doctor of Medicine and General Surgery with a multidisciplinary background in healthcare, service design, operations, business management, and business development.
My medical training has given me a strong understanding of clinical environments, patient care, healthcare processes, and the needs of both patients and healthcare professionals.
I combine this healthcare perspective with service design and management expertise, enabling me to analyze processes, improve service delivery, and create human-centered experiences.
I have led administrative, commercial, financial, logistics, and operational functions, including team leadership, stakeholder coordination, process improvement, and budget oversight.
I have experience managing B2B client relationships, supplier partnerships, import and distribution operations, and initiatives focused on customer satisfaction, retention, and business growth.
I am actively seeking opportunities where I can apply my profile in healthcare, HealthTech, patient experience, operations, and service design.
Planned and monitored operational activities and budgets to support organizational objectives and ensure efficient use of resources.
Coordinated and supervised teams, assigned responsibilities, improved administrative and operational processes, and managed incidents to maintain business continuity.
Lead the company’s administrative, commercial, financial, and logistics operations. Manage and coordinate a team of 10 people by setting objectives, responsibilities, and operational processes.
Manage a portfolio of more than 100 B2B clients and develop strategies for satisfaction, retention, and growth. Improve importing, warehousing, distribution, and inventory processes for more than 12,000 units annually; coordinate clients, suppliers, and international partners in Spain and Honduras.
Develop business strategies, negotiate supplier and partner relationships, and design client experiences and events that strengthen relationships and generate new business opportunities.
Doctor of Medicine and General Surgery, Medicine and General Surgery
Comprehensive medical training covering clinical environments, patient care, healthcare processes, and interdisciplinary coordination.
Master's in Service Design and Management, Service Design and Management
Master's program in Service Design and Management through the Faculty of Economics and Business.
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