I am a Human Resources and Organizational Development professional with more than eight years of experience designing and implementing people strategies aligned with business goals.
I specialize in talent attraction, selection, onboarding, training, development, performance evaluation, career plans, succession, and employee experience. I combine a strategic perspective with hands-on implementation capabilities.
I have partnered with middle management and senior leaders as a strategic HR business partner, supporting change-management initiatives, organizational culture, climate, and corrective action plans.
I have led teams of up to 30 people and advised on the management of workforces exceeding 500 employees. My experience includes people administration, quality standards, commercial training, and performance management in high-volume environments.
I use data and management indicators to support decisions, including NPS, CSAT, FCR, AHT, attendance, punctuality, absenteeism, productivity, and performance metrics. I am proficient in advanced Excel, Power BI, Infostat, HR platforms, CRM systems, SAP, and Moodle.
I hold HR and COPC certifications and have completed a Psychology teaching degree while continuing an advanced Bachelor's degree in Psychology at the National University of Córdoba. I am oriented toward leading modern, collaborative, results-driven People Development teams.
