Billing and Collections Coordinator

Audited aging receivables and coordinated daily with internal teams to keep payment records current across more than 120 active accounts. Improved audit readiness for monthly close and reduced overdue balances by 18%.

Investigated liquidation-report discrepancies, validated line items with requestors, and reconciled accounts to improve data accuracy. Reviewed reimbursement packets, resolved invoice and disbursement mismatches, and improved timely approval notifications within SLA.

Monitored and managed more than 50 overdue client accounts through HAMS, conducting outbound calls to address payment concerns and accelerate collections.

Processed electronic Statements of Accounts and maintained attorney and associate timesheets to support accurate billing and complete client invoicing documentation.

Reviewed patient referrals by validating electronic health records and cross-referencing demographic and encounter information across hospital medical systems. Ensured records contained accurate sequencing, signatures, clinical detail, and documentation needed for scheduling and claims submission.

Collaborated with medical and hospital staff to resolve documentation gaps. Conducted weekly quality-assurance audits of more than 50 records, verifying accuracy, medical terminology, and compliance with regulatory and payer guidelines.

Supported weekly dealer social media scans and prepared monthly marketing reports. Routed cost estimates and purchase requests for approval.

Coordinated with vendors on invoice tracking and reconciliation and maintained purchasing reference documents for the marketing team.

Developed data-management procedures in collaboration with Accounting, IT, and ISO teams. Served as Data Control Center lead during ISO audits.

Maintained and validated project-monitoring reports and managed staff access across organizational data platforms.

Prepared invoices and delivery receipts using Peachtree and led weekly collection follow-ups for overdue accounts.

Drafted billing correspondence and reports, sourced supplier quotations, and tracked purchase orders and inventory levels.

Processed fund replenishment requests within service-level targets. Verified supporting documentation and authorization before entering transfers into SAP.

Supported accurate financial processing by ensuring requests were complete, authorized, and properly documented.

Coordinated with accounts payable teams, vendors, and internal stakeholders to resolve high-volume invoice inquiries within service-level targets.

Provided financial customer support and followed up on invoice-related concerns to facilitate timely resolution.

Documented the end-to-end invoice submission process for the outbound document management team.

Developed and presented training modules to support consistent process execution and team knowledge transfer.

Managed recruitment onboarding, payroll records, and government-mandated reporting.

Supported administrative and HR operations through accurate employee recordkeeping and coordination.

Managed executive schedules, travel arrangements, visa documentation, and clerical staff coordination for an expatriate management team.

Provided administrative support in Dubai, UAE, including confidential document handling and office coordination.

Managed household and business accounts, filing systems, and executive scheduling.

Provided confidential administrative support and maintained organized records for personal and business operations.