I am an English-French interpreter and translator with more than five years of experience supporting clear communication in customer service, medical, education, and nonprofit environments.
I provide accurate interpretation and translation while maintaining cultural sensitivity, confidentiality, and attention to detail. I am passionate about helping people understand one another across language barriers.
My experience includes remote and on-site interpretation, document translation, verbal summaries, customer support, and conflict resolution. I communicate effectively through phone, email, chat, and live conversations.
I am a proactive and empathetic professional with strong active listening, organizational, time-management, and data-entry skills. I work well independently and collaboratively with cross-functional teams.
I am committed to community service and language education. During the COVID-19 pandemic, I created a platform that provided free English lessons to community members.
Resolved customer inquiries and complaints through phone, email, and chat channels. Maintained accurate records of customer interactions and conducted follow-up activities to support customer satisfaction.
Collaborated with team members to improve service quality and enhance the overall customer experience.
Delivered English-French interpretation services in a variety of settings while supporting accurate, timely, and culturally appropriate communication. Worked remotely from Tucson, United States.
Collaborated with cross-functional teams to provide language support, build strong client relationships, and resolve communication challenges through active listening and effective conflict resolution.
Translated documents between languages and provided accurate, complete interpretation to facilitate communication for an NGO project in the Democratic Republic of Congo.
Prepared verbal summaries of non-English documents for immediate use and supported client growth through reliable, high-quality translation and interpretation services.
Represented the organization on international panels and platforms as an executive and sponsor representative.
Interpreted meetings to ensure effective communication between the NGO and its sponsors, supporting international collaboration and stakeholder relationships.
Bachelor, Business Administration
Bachelor in Business Administration.
High School Diploma, Arts and Communication
High School Diploma in Arts and Communication.
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