I am a Certified Nursing Assistant and customer service professional with extensive experience supporting patients, seniors, guests, and retail customers. I am authorized to work in the United States for any employer and am based in Missoula, Montana.
I have hands-on experience providing daily ADL assistance, patient care, vital-sign monitoring, dementia and Alzheimer's care, home care, hospice support, and infection-control practices. I prioritize patient confidentiality, resident rights, safety, and compassionate communication.
I also have supervisory and shift-management experience in retail, grocery, hospitality, and food-service settings. My leadership background includes training employees, stocking and ordering products, creating floor displays, handling cash, and supervising department operations.
My hospitality and housekeeping experience includes commercial and residential cleaning, laundry, maintenance support, sanitation, guest services, and organization of patient rooms and shared spaces. I am comfortable working in fast-paced environments and maintaining high cleanliness standards.
I bring strong communication, customer service, teamwork, time-management, and decision-making skills. I hold CNA, CPR, First Aid, food-handler, bartender, and driver's license credentials.
I supervise replenishment activities in a retail environment, supporting product availability and organized store operations.
I help coordinate stocking work, maintain displays, and support team productivity.
I perform housekeeping duties to maintain clean, safe, and welcoming guest areas.
I follow sanitation standards and support a positive guest experience through detailed cleaning and organization.
I support daily lodge operations as an Assistant Manager, helping maintain service quality and operational organization.
I assist with staff coordination, guest support, and day-to-day management responsibilities.
I supervise retail shift operations, stock shelves, train new employees, create floor displays, operate the cashier station, and order products.
I support customer service, product availability, team performance, and organized store operations.
I provide daily ADL support to patients and help maintain clean and organized patient rooms. I have received recommendations for going above and beyond my CNA duties.
I focus on compassionate patient care, cleanliness, safety, and respectful communication with patients and care teams.
I completed housekeeping, maintenance-support, and laundry tasks for a hospitality environment.
I maintained cleanliness, organization, sanitation, and readiness of guest spaces and linens.
I shopped customer orders and prepared items for fulfillment in a fast-paced retail environment.
I also performed stocking, cleaning, and customer service responsibilities.
I supervised the butcher block and meat department, supporting daily department operations and team coordination.
I helped maintain product standards, food safety, customer service, and organized department workflows.
I supported bakery operations through food handling, stocking, sanitation, and customer service.
I helped maintain product presentation and followed food-safety practices.
I cleaned patient rooms and nurses' stations in a healthcare setting.
I maintained sanitary and organized spaces while supporting infection-control and hospital cleanliness standards.
I provided direct care and daily living assistance to healthcare residents, including senior-care support.
I contributed to resident safety, comfort, dignity, and communication with the care team.
I prepared and served cocktails and beer while delivering attentive customer service.
I also handled casino-attendant tasks, including dropping machines and maintaining responsible cash-handling procedures.
High School Diploma or GED, General Studies
Completed Grade 12 General Studies and earned a high school diploma or GED.
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