Telemedicine Registered Nurse

I serve as a first clinical touchpoint for families in crisis, triaging urgent concerns, assessing rapidly changing clinical conditions, recognizing critical lab values, and escalating to neonatologists according to protocol. I provide high-acuity Level III/IV NICU care and coordinate neonatal transport activities to support continuity of care between referring and receiving facilities.

I educate and support families through telephone and virtual channels on preconception health, high-risk pregnancy, diagnoses, treatment plans, and medication administration. I coordinate referrals, records, resources, and follow-up across multidisciplinary teams while maintaining timely, accurate, HIPAA-compliant documentation in Epic.

I delivered advanced neonatal care for critically ill infants with cardiac, neurological, renal, surgical, and genetic conditions in a Level IV NICU setting. I performed ongoing assessments and followed protocol-driven clinical processes in a highly complex care environment.

I triaged urgency and escalated concerns appropriately to support safe patient care. I also educated families on diagnoses, procedures, treatment plans, and discharge requirements using clear and compassionate communication.

I provided specialized nursing care to premature and medically complex neonatal patients in a Level III NICU. I conducted ongoing assessments, monitored treatment effectiveness, and recognized critical clinical changes requiring timely intervention.

I coordinated care with physicians, social workers, therapists, and ancillary departments. I delivered patient and family education to improve treatment adherence, discharge preparedness, and continuity of care.

I assisted the clinical team with direct patient care activities in a neonatal care setting. I supported patient monitoring, family communication, and daily care delivery under nursing supervision.

I contributed to patient education and care coordination activities while developing foundational clinical, documentation, and interdisciplinary collaboration skills. This role strengthened my experience in compassionate, family-centered healthcare support.

BSN degree completed with a 3.5 GPA and Dean’s List recognition.