I am a sales and account management professional with more than 20 years of experience in the printing industry. I specialize in B2B client service, relationship management, solution selling, and revenue growth.
I manage corporate client accounts by identifying customer requirements and recommending suitable print solutions. My work includes responding to sales inquiries, preparing quotations, processing orders, following up with clients, and resolving service issues.
I have extensive experience coordinating with production teams to support quality output and timely delivery. I am skilled in managing customer expectations, tracking job progress, preparing cost estimates, and maintaining strong long-term client relationships.
Throughout my career, I have worked with corporate, NGO, education, pharmaceutical, and government accounts. I have supported client retention, cross-selling, upselling, vendor sourcing, payment collection, and new-business generation.
In my current role, I contribute to quarterly revenue exceeding KES 15 million. I was recognized with a Sales of the Year award in 2023 and have helped build a strong repeat-client base through responsive service and account-focused selling.
