I am an experienced Human Resources and General Affairs professional with a background in recruitment, organization development, compensation and benefits, payroll, personnel administration, and employee development. I have supported organizations in fintech, facility management, manufacturing, risk management, and creative event industries.
I manage end-to-end recruitment processes, from manpower requisitions and job-description development through sourcing, screening, interviewing, offer preparation, onboarding, and employee documentation. I also support workforce planning, employee relocation, and coordination with internal stakeholders and external recruitment partners.
My HR operations experience includes payroll processing, employee leave and business-trip administration, BPJS employment and health administration, health insurance, tax reporting, employee benefits, and severance calculations. I am accustomed to maintaining accurate HR records and ensuring timely approvals and reporting.
I have worked extensively in organization and people development, including job evaluation, competency mapping, performance management, talent management, learning and development planning, and employee engagement initiatives. I also provide coaching, counseling, and mentoring support to employees.
In general affairs, I oversee procurement needs, facilities and infrastructure budgets, vendor and supplier relationships, contract and invoice follow-up, and operational support. I am experienced in supporting internal and external audits, HSE reporting, medical checkup programs, and ISO-related personnel and general affairs processes.
I hold a Psychology degree from Airlangga University and bring a practical, people-focused approach to building effective HR procedures, improving employee capability, and supporting business operations.
Manage and develop human resources for a fintech payment gateway company, including staffing procedures, job descriptions, recruitment, employee development, promotion, transfer, and demotion processes.
Oversee payroll-related matters, employee absences, bonuses and benefits, procurement needs, facilities budgeting, vendor relationships, invoices, and service contracts.
Managed recruitment activities including manpower requisitions, job-description drafting, sourcing, advertising, applicant screening, interviews, reference checks, and offer preparation.
Supported organization development through job-description and organization-chart updates, as well as personnel administration, payroll processing, and BPJS health and employment benefit administration.
Coordinated recruitment for facility management projects, including manpower requests, job descriptions, sourcing, selection, interviews, medical checkup arrangements, onboarding, employee relocation, and MPR reporting.
Managed personnel administration, payroll data coordination, BPJS benefits, learning and development records, annual medical checkups, performance appraisal completion, employee engagement surveys, counseling, audit support, and HSE reporting.
Handled payroll payments, BPJS employment and health administration, health insurance administration, business-trip expense verification, and PPh 21 reporting.
Prepared headcount, work-hour, overtime, medical checkup, salary, bonus, severance, and termination-related reports and calculations.
Updated job descriptions and coordinated job evaluation projects using Hay methodology. Conducted competency analysis and mapping to support employee development planning.
Monitored performance management, supported talent management, reviewed HR policies and procedures, designed learning programs, and supported recruitment and training activities.
Supported recruitment strategy, interviewing, candidate screening, testing, selection, and employee training and coaching during probation and development periods.
Managed HR administration including salaries, tax processing through Krishand software, Jamsostek, medical benefits, assessments, and performance monitoring.
Developed and administered performance management activities for operator-level employees, including performance appraisals, contract employee presentations, coaching, counseling, and mentoring.
Supported organization development, recruitment, change management, training facilitation, potential mapping, and ISO 9001:2008 personnel and general affairs implementation.
Worked as an Anti Attrition Agent, supporting employee retention-related activities.
Role details and specific responsibilities were not provided in the resume.
Managed internet-based sales of painted shoes.
Supported online sales operations for the business.
Bachelor's Degree, Psychology
Faculty of Psychology. Graduated with a CGPA of 3.17.
English Course, English
Completed an English language course in Surabaya.
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