
Lightspeed Commerce
Powering Upstore Experiences for Retailers and Restaurateurs Worldwide
Alterna CX is a leading experience management software company, among the top 3% of vendors globally recognized by Gartner and Forrester.
Alterna CX’s AI-based solution streamlines and organizes all the CX βsignalsβ generated by customers via surveys, text, complaints, social and digital conversations, and other interactions. Its machine learning tech then flags problems and opportunities to pay attention to, improving response times, reducing manual work, and showing what factors contribute most to CX quality and customer loyalty.
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Powering Upstore Experiences for Retailers and Restaurateurs Worldwide
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