
SOTI
SOTI simplifies business mobility solutions by making them smarter, faster and more reliable.
Founded in 2021, Nash was created with a mission to transform the $500 billion last-mile delivery industry by providing comprehensive digital logistics infrastructure for commerce. We simplify complex delivery orchestration with solutions spanning checkout, courier management, customer engagement, and post-purchase experiences, enabling merchants and customers to enjoy greater efficiency, reliability, and overall better business outcomes.
At Nash, we are proud to be serving some of the largest global retailers, including Walmart, 7-Eleven, and Woolworths, leveraging our platform to orchestrate last-mile deliveries with seamless information completeness and collaboration among traditional competitors. Our approach integrates top-of-the-market modules for each step of the customer journey enhanced by network effects from data sharing.
Our platform supports intelligent dispatching, dynamic routing, and fleet management, aided by the innovative Nash AI agent that automates delivery operations, customer support, and financial reconciliation with precision and scale. This AI infrastructure helps dispatchers optimize fleet utilization, proactively update customers with accurate ETAs, and automate routine support inquiries, all contributing to improved customer satisfaction and operational efficiency.
With over 500 delivery fleets globally on our platform, Nash provides businesses the flexibility to add and manage multiple delivery partners, streamline internal workflows, and maintain real-time delivery visibility. Our commitment to dynamic delivery options, branded tracking, and customizable customer communication raises the standard for delivery experiences and brand loyalty.
Founded by MIT-educated entrepreneurs Mahmoud Ghulman and Aziz Alghunaim, Nash has garnered significant support and funding from leading venture capital firms such as Y Combinator and Andreessen Horowitz. We are headquartered in San Francisco, California, and remain focused on our ambitious goal of processing a double-digit percentage of every physical last-mile transaction worldwide.
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About the RoleWeโre hiring a Customer Success Engineer to support and expand some of our most strategic enterprise customers. This role is deeply technical and hands-on โ you will serve…

About the RoleWeโre hiring a Technical Customer Success Manager to own and grow some of our most strategic enterprise accounts. This is not a temporary or project-based roleโyou are the…
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