
Toptal
Toptal connects businesses with the top 3% of freelance talent worldwide.
Sutherland Global Services, established in 1986, is a leading global provider of business process and technology management services. Headquartered in Rochester, New York, the company operates more than 40 delivery centers worldwide, serving customers in over 144 countries. It employs over 40,000 professionals and is recognized as one of the largest independent business process outsourcing (BPO) firms globally.
The company focuses on digital transformation, helping businesses optimize critical operations, reinvent customer experiences, and pioneer innovative solutions. Sutherland integrates advanced technology such as artificial intelligence, automation, cloud engineering, and advanced analytics to deliver measurable business outcomes and drive revenue growth and operational efficiency for its clients.
Sutherland’s mission emphasizes maximizing customer lifetime value and increasing competitive advantage for its clients through productivity improvements that span revenues, cash flow, and capital utilization. The company offers a comprehensive suite of services covering the entire customer life cycle, including revenue generation and cost management, along with corporate functions like finance and accounting (F&A) and human resources (HR).
Distinctive features of Sutherland include its commitment to outcome-based engagements, with 63% of its client partnerships contractually tied to measurable success metrics. The company leverages a unique combination of human expertise and AI, termed “Digital Chemistry,” to foster innovation and transformation at scale.
With a global team of domain and technology experts and numerous patented inventions, Sutherland positions itself as a preferred partner for iconic brands worldwide, delivering transformative and enduring business relationships through tailored technology and process excellence.
Report this companyCompany DescriptionSutherland Bulgaria is looking for motivated International Customer Service Professionals to join our dynamic, multicultural Team for our Spotify client. If you want to become part of an exciting, positive and truly international environment where you can develop yourself professionally, get closer and work for industry global leaders in a variety of sectors, then…
Company DescriptionJoin Sutherland Bulgaria and Represent a Leading Airline!Are you passionate about travel and aviation? Do you enjoy helping people and solving problems? Sutherland is looking for Customer Support Specialists to join our remote team and support one of the worldβs top airlines.This is a great opportunity to work from home, use your English skills…
Company DescriptionAbout SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, theyβre our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.Weβve created over 200 unique inventions under several patents across AI and…
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