Operations Officer/ Administrative Assistant
- Location
- Jamaica
- Rate, USD
- Not specified
- Work schedule
- Contract, Full Time, Internship, Part Time, Temporary,
- Language skills
- English
- Available for Hire
- Yes
About me
I have acquired over 10 years of comprehensive experience in project management, operations management, customer support, and administrative support, I am a seasoned professional seeking remote opportunities in project management, operations, administrative support, and customer support roles. My background includes a proven track record of optimizing workflows, enhancing team efficiency, and delivering exceptional client satisfaction.
I excel in managing complex projects from inception to completion, streamlining operations to drive productivity, and providing top-tier support to ensure seamless organizational function. My expertise in leveraging technology and innovative solutions allows me to contribute effectively to remote teams and adapt to dynamic work environments.
I am dedicated to applying my skills to support and elevate organizational goals while delivering outstanding service and support.
Skills
AdaptabilityAdministrative AssistantAnalytical SkillsAppointment SettingBudget ManagementBusiness AdministrationChat and Email SupportCollaborationCommunicationCustomer and Client SupportData AnalysisData EntryEmail ManagementFlexibilityMicrosoft ExcelOnboardingOnline researchOperations ManagementOrganizational SkillsProblem SolvingProcess ImprovementProject ManagementSelf MotivatedSkypeSlackTeam PlayerTime ManagementVirtual AssistanceWritingZoom
Education
- Jan 2014- Jul 2020 BSC. Business Administration @ University College of the Commonwealth Caribbean
Certification for Courses done are available upon request.
V-SKILLS- Certified Operations Manager2023
V-SKILLS – Certified Scrum Methodology Expert2023
ALISON DIPLOMA- Applied Operations Management2023
ALISON DIPLOMA- Quality Management2023
ALISON CERTIFICATE- SQL Server and Database Administration2023
Experience
- Jan 2020- Present Operations Manager/ Administrative Assistant @ Mountain View Auto
Hired by the CEO to Manage business operations of two business areas that specialize in Construction, Auto parts, Car care, and Maintenance services, targeting customers in Kingston, Jamaica. Responsible for overseeing operations, implementing trans-formative initiatives and facilitating the introduction of innovative business processes, along with providing the essential tools and support required for fostering business growth.
- Feb 2013- Present Subject Matter Expert/ Mortgage Loan Officer @ National Housing Trust
Provide specialized knowledge and guidance in system automation. My responsibilities include sharing expertise, solving complex problems, advising on decisions, training and on-boarding stakeholders and staying current with industry trends to ensure accurate and up-to-date information dissemination.
