I have acquired over 10 years of comprehensive experience in project management, operations management, customer support, and administrative support, I am a seasoned professional seeking remote opportunities in project management, operations, administrative support, and customer support roles. My background includes a proven track record of optimizing workflows, enhancing team efficiency, and delivering exceptional client satisfaction.
I excel in managing complex projects from inception to completion, streamlining operations to drive productivity, and providing top-tier support to ensure seamless organizational function. My expertise in leveraging technology and innovative solutions allows me to contribute effectively to remote teams and adapt to dynamic work environments.
I am dedicated to applying my skills to support and elevate organizational goals while delivering outstanding service and support.
Certification for Courses done are available upon request.
V-SKILLS- Certified Operations Manager2023
V-SKILLS – Certified Scrum Methodology Expert2023
ALISON DIPLOMA- Applied Operations Management2023
ALISON DIPLOMA- Quality Management2023
ALISON CERTIFICATE- SQL Server and Database Administration2023
Hired by the CEO to Manage business operations of two business areas that specialize in Construction, Auto parts, Car care, and Maintenance services, targeting customers in Kingston, Jamaica. Responsible for overseeing operations, implementing trans-formative initiatives and facilitating the introduction of innovative business processes, along with providing the essential tools and support required for fostering business growth.
Provide specialized knowledge and guidance in system automation. My responsibilities include sharing expertise, solving complex problems, advising on decisions, training and on-boarding stakeholders and staying current with industry trends to ensure accurate and up-to-date information dissemination.
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