Quality Assurance, Operations Analyst

As a Quality Assurance Analyst at Meta, I played a crucial role in ensuring the integrity and health of our timeline on Facebook and Instagram. I assisted in building systems that monitored and detected content that was against our policies, such as hate speech, NSFW content, suicide, and various other content that negatively impacted our users’ experience. My work spanned across various markets, and I conducted daily analyses while leveraging high-level workflows and frameworks. I produced weekly reports with the core objective of identifying and mitigating risks, and presented findings to key stakeholders. I collaborated with cross-functional teams to drive continuous improvement

At Checkr, I played an instrumental role in enhancing product efficiency and mitigating risks by leveraging automation, data-driven insights, and cross-functional collaboration. My expertise in quality assurance, combined with my ability to streamline workflows and maintain high accuracy standards, contributed to the success of major clients and the overall effectiveness of our background check process.

In my role as a Quality Assurance Analyst at the Brooklyn District Attorney’s Office, I demonstrated exceptional attention to detail and a commitment to upholding the integrity of evidence by managing the investigations, production, and quality assurance of NYPD body camera footage and related documents for court proceedings. Through data-driven development and cross-functional collaboration, I ensured the credibility and completeness of evidence while driving process improvements.