Experience with English tutoring at Brazilian soil at a fluent level with no direct contact with English-speaking people, only through digital means, self-taught bilingual with facility to use computer software and experience as a costumer support and administrative assistant.
β’ Taught students study techniques and strategies for succeeding on grammar and composition tests.
October 2021
Present
β’ Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to
improve academic success.
β’ Met with students and discussed educational goals and expectations.
β’ Developed student confidence through positive reinforcement strategies
β’ Organized client’s products profile according to client’s requests
β’ Audited (CSC) calls in order to correct client’s profiles according to client’s demands
β’ Managed phone plans alterations and billing corrections
September 2023
June 2024
β’ Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy