Business Analyst
- Location
- United Arab Emirates
- Rate, USD
- $5 / hour
- Work schedule
- Full Time, Part Time,
- Language skills
- English, Hindi, Other
- Available for Hire
- Yes
About me
Expertise in assessing business processes, identifying automation opportunities, and implementing scalable RPA solutions Around 1-5 years’ experience specializing in Business Analyst / Project Management – RPA, Pre-sales, and manual testing. Implemented around 50+ RPA Processes in Banking/Insurance/IT domain. Reduced turnaround time, human efforts, errors, and re-work, enhancing business agility and accuracy through intelligent automation and digitalization. Excellent written/ verbal communication skills, presentation, and problem-solving skills Strong communication/ relationship management skills, enthusiastic, and self-driven, with a high degree of commitment Substantial knowledge and understanding on documenting Client requirements, understanding impact, technical solutions in partnership with platform SMEs and co-ordination with client for end-to-end implementation of RPA process along with project management. Ability to translate requirements into process and control. Involvement in preparation of AS IS, TO BE, SOP, PDD, SDD and USECASES. Involved in Effort estimation, Project plan preparation, BOT calculation, ROI Calculation, Status report (Daily/Weekly/Monthly) preparation and RPA Business Benefits calculation. Worked on Pre-sales activities such as understanding key areas for automation by considering their pain areas, Proposal creation, Effort Estimation, High level planning, Implementation plan, Process pipelining etc. Hands on experience with Functional, UAT and Change request testing, Regression Testing along with Creating and updating Test plans, Test cases, Test strategies and Test Summary Reports. BRD preparation, change request document creation, Understanding & Analysis of requirements and Gap analysis.
Professional area
Education
- July 2022 Bachelor in Computer Application @ IGNOU
- July 2022 Diploma Software Engineering @ NIIT
Experience
- Aug 2022 - July 2024 Senior RPA Business Analyst @ Team Computers Pvt Ltd
As a Senior RPA Business Analyst, I have successfully managed and mentored a team of Business Analysts, overseeing multiple high-value projects. I have expertise in process mining, mapping, solution architecture, and delivery management for diverse clients such as NHIDCL, Deloitte, and Honda, ensuring efficient and effective automation solutions.As a Senior RPA Business Analyst, I have successfully managed and mentored a team of Business Analysts, overseeing multiple high-value projects. I have expertise in process mining, mapping, solution architecture, and delivery management for diverse clients such as NHIDCL, Deloitte, and Honda, ensuring efficient and effective automation solutions.
Skills: Robotic Process Automation (RPA) · Business Requirements · Solution Architecture · Business Process Improvement · Project Management · Business Analyst RPA · Communication · Requirements Gathering · Business Process Mapping · Solution Implementation- July 2022 - July 2024 Partner Product Solution Architect @ Team Computers Pvt Ltd
As a Partner Product Solution Architect for Workplace by Meta, I handled multiple client queries, delivering robust solutions to enhance their platform efficiency through custom integrations using PowerShell and Python. I led demo pitches for client meetings alongside the sales team, ensuring effective communication and understanding of our product capabilities. My role involved providing technical expertise, addressing client needs, and driving successful integrations to optimize their use of Workplace by Meta.As a Partner Product Solution Architect for Workplace by Meta, I handled multiple client queries, delivering robust solutions to enhance their platform efficiency through custom integrations using PowerShell and Python. I led demo pitches for client meetings alongside the sales team, ensuring effective communication and understanding of our product capabilities. My role involved providing technical expertise, addressing client needs, and driving successful integrations to optimize their use of Workplace by Meta.
Skills: Software Development · Client Relations · Business Requirements · Customer Experience · Solution Architecture · Communication · Solution Implementation- Jan 2021 - June 2022 Pre-Sales Consultant for Workplace By Meta @ Team Computers Pvt Ltd
As a Pre-Sales Consultant for Workplace by Meta from July 2021 to June 2022, I managed onsite resources for Workplace clients and oversaw demo instance management. I collaborated closely with Sales and Customer Success teams to deliver compelling demo pitches for new clients. My role was instrumental in showcasing the platform’s capabilities and driving client engagement.As a Pre-Sales Consultant for Workplace by Meta from July 2021 to June 2022, I managed onsite resources for Workplace clients and oversaw demo instance management. I collaborated closely with Sales and Customer Success teams to deliver compelling demo pitches for new clients. My role was instrumental in showcasing the platform’s capabilities and driving client engagement.
Skills: Product Demonstration · Customer Satisfaction · Communication · Solution Implementation- Jan 2021 - June 2021 Tableau and Power BI Developer @ Team Computers Pvt Ltd
As a Tableau and Power BI Developer, I specialized in developing dashboards based on client-provided insights. My work involved transforming raw data into intuitive visualizations, enabling clients to make informed business decisions. By leveraging both Tableau and Power BI, I ensured that the dashboards were not only insightful but also user-friendly and aligned with client requirementsAs a Tableau and Power BI Developer, I specialized in developing dashboards based on client-provided insights. My work involved transforming raw data into intuitive visualizations, enabling clients to make informed business decisions. By leveraging both Tableau and Power BI, I ensured that the dashboards were not only insightful but also user-friendly and aligned with client requirements
Skills: Tableau · Microsoft Power BI · Communication · Requirements Gathering
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