Healthcare Recruiter

• Developed working relationships with traveling healthcare professionals.

• Assisted with continued employment through temporary staffing.

• Provided exceptional customer service and facilitated outstanding patient care.

• Cultivated a positive work environment by building relationships on best practices.

• Mentored staff based on their individual career goals.

• Worked daily with Client Managers to place well-qualified professionals in meaningful roles.

• Developed a keen sense of what constitutes the consummate professional.

• Combined business acumen and healthcare knowledge. Streamlined healthcare staffing process, significantly reducing time-to-hire and improving client satisfaction rates. Implemented data-driven strategies for talent acquisition.

• Fostered strong partnerships with healthcare professionals and client managers, facilitating optimal placements. Developed comprehensive understanding of industry needs.

• Provided personalized career guidance to healthcare professionals, enhancing job satisfaction and retention rates. Cultivated a positive, growth-oriented work environment.

• Analyzed market trends and healthcare staffing patterns to anticipate client needs. Utilized data insights to refine recruitment strategies and improve placement success.

• Ensured all practices were accessed for accuracy and ethicality.

• Recognized and took action when performance did not align with standards.

• Educated staff members on best practices to deliver excellent service.Analyzed carrier performance metrics to optimize logistics operations, enhancing overall efficiency and cost-effectiveness for clients.

• Fostered strong relationships with carriers, negotiating favorable terms, and resolving conflicts to ensure smooth freight operations.

• Monitored carrier compliance with safety regulations and performance standards, maintaining high-quality service levels across the network.

• Managed vendor accounts for trailers with a team of two, ensuring accurate claims processing.

• Investigated and processed claim invoices, identifying responsible parties for timely resolution.

• Acted as liaison between insurance reps, leasing agencies, and carriers, ensuring correct information flow.

• Utilized Core Integrator to streamline vendor account management and claims processing.

• Ensured timely closure of claims, contributing to efficient operations and reduced downtime.

• Spearheaded innovative projects, driving substantial improvements in team efficiency. Developed creative solutions to complex challenges, fostering a culture of continuous growth.

• Streamlined vendor account management for trailers, enhancing claims processing efficiency and reducing operational downtime through strategic use of Core Integrator.

• Supported specialized hauling logistics, generating significant brokerage revenue.

• Organized quotes for full truckload shipments, ensuring accurate and timely delivery.

• Managed account claims and custom invoicing, streamlining payment tracking across departments.

• Led a team of 5 Sales Assistants as Interim Sales Assistant Captain, fostering team collaboration.

• Acted as TQL Subject Matter Expert, reinforcing company culture and principles.

• Drove specialized hauling logistics, boosting brokerage revenue. Managed full truckload quotes, claims, and invoicing, enhancing operational efficiency.

• Optimized account operations through data-driven strategies. Implemented streamlined processes for payment tracking across departments.

• Resolved carrier and customer inquiries on load documentation, payments, and billing, ensuring strong relationships.

• Directed Tier 1 support calls to appropriate teams, improving issue resolution efficiency.

• Monitored Payment Resolution and Customer Accounting inboxes, providing timely support.

• Enhanced customer satisfaction through effective problem-solving and communication.

• Contributed to a cohesive team environment by collaborating with support teams.

• Streamlined payment resolution processes, enhancing efficiency in customer accounting and fostering stronger client relationships through data-driven solutions.