Business Analyst

• Led cross-functional teams to design advanced financial product models, managing reduction in development cycles and fostering innovation across key services
• Developed and maintained over 10+ interactive Tableau dashboards to track financial performance and key metrics, enabling data-driven decision-making for business and marketing teams
• Optimized ETL processes using Python and SQL to streamline data integration from multiple sources (Access, Excel, CSV), resulting in a 30% improvement in data processing times and accuracy
• Facilitated Joint Application Development (JAD) sessions, ensuring alignment of business requirements with stakeholder needs, leading to clearer project objectives and reduced development iterations
• Conducted comprehensive SWOT and gap analyses, identifying key business challenges, and proposing solutions that mitigated risks and aligned with organizational strategies
• Executed User Acceptance Testing (UAT) to validate product functionality, ensuring all financial services products met user requirements and reducing post-launch issues

• Mentored and instructed 50+ students in Marketing Analytics, achieving exceptional course completion and student satisfaction rates through interactive quizzes, carefully designed assignments, and dedicated one-on-one support
• Significantly improved student proficiency in key areas including Customer Value and Regression Techniques and enhanced SAS tool proficiency as measured through pre- and post-course assessments
• Developed and delivered comprehensive lesson plans for both Marketing Analytics and SAS for Finance courses ensuring clarity of complex concepts and maintaining high levels of student engagement throughout the programs
• Provided personalized one-on-one support to 30+ students, addressing individual learning needs and challenges, contributing to high satisfaction and completion rates
• Guided finance enthusiasts at Stevens Institute of Technology in mastering the SAS tool for data-driven financial decisions bridging the gap between theoretical knowledge and practical application in the finance industry
• Designed initiated and administered a robust assessment system consisting of quizzes and assignments for the SAS for Finance course providing timely and constructive feedback on each assessment ensuring continuous skill refinement and knowledge acquisition
• Fostered a supportive learning environment that encouraged students to achieve their individual learning goals resulting in notable improvement in their analytical skills as evidenced by course performance metrics and student feedback

• Analyzed vendor data using Python and SQL on Oracle databases, identifying 25 key inefficiencies that led to significant improvements in vendor management
• Developed 15+ use case diagrams and a Software Requirements Specification (SRS) for a new Vendor Management System (VMS), ensuring alignment with project goals
• Created interactive dashboards in BI tools to visualize 12 critical vendor metrics, facilitating a 30% improvement in data-driven decision- making
• Conducted SWOT analyses on vendor practices, evaluating 10 risk factors and benefits to guide strategic planning and risk mitigation
• Managed the VMS project through 6 structured phases, coordinating 8 cross-functional teams and tracking over 50 milestones for timely, budget-compliant delivery
• Facilitated stakeholder engagement with 12 regular meetings, preparing progress reports and addressing concerns from key departments
• Utilized agile methodologies to drive project success, translating business needs into technical specifications and interface designs
• Enhanced vendor performance by leveraging SQL and Python for data analysis and improved metrics tracking

• Spearheaded the e-commerce platform optimization project, utilizing Python and SQL to analyze user behavior data from MySQL databases, leading to actionable insights
• Identified 15 critical pain points in the customer journey, resulting in targeted improvements that significantly increased user engagement
• Developed 10 comprehensive Functional Requirements Documents (FRDs) and Business Requirements Documents (BRDs) for platform enhancements, ensuring clear, actionable goals aligned with project objectives
• Designed and implemented interactive Power BI dashboards to visualize complex user behavior trends, empowering C-level executives to make data-driven decisions and enhancing insights into platform performance
• Conducted in-depth cost/benefit and GAP analyses using advanced Excel models, prioritizing 8 key improvement areas that justified budget increases and reduced cart abandonment rates by over 100 incidents
• Managed the optimization project using Agile methodologies, coordinating 12 sprints and tracking progress through Jira, improving team efficiency and ensuring timely delivery of 15 critical milestones
• Implemented a robust version control system using Git for project documentation and code deliverables, enhancing collaboration among 8 team members and reducing conflicts by 30%
• Performed comprehensive risk assessments and developed 5 detailed mitigation strategies throughout the project lifecycle, effectively navigating potential issues and keeping the project on schedule and within budget