I am a dedicated and results-driven professional with a Bachelor’s degree in Information Technology and a Postgraduate Diploma in Business Analysis. With over 4 years of experience as a Support Analyst, I have developed strong problem-solving, technical, and customer service skills, consistently delivering solutions that enhance business operations. My passion for leveraging technology to drive business improvements has inspired me to transition into a Business Analysis role, where I can apply my analytical mindset and technical expertise to help organizations optimize processes, improve efficiency, and achieve their strategic goals. I am eager to bring my experience and skills to new challenges in the field of business analysis.
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