Virtual Assistant

Location
Philippines
Rate, USD
$5 / hour
Work schedule
Full Time,
Language skills
English
Available for Hire
Yes
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About me

With experience in customer service, administrative support, and social media content creation, I am proficient in managing schedules, handling communications, coordinating appointments, and supporting digital marketing efforts, making me a well-rounded candidate for the Virtual Assistant role.


Professional area



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Experience

February 2022/August 2023 Technical Support Representative @ Teleperformance

As a technical support representative, I provide efficient troubleshooting and problem resolution for software, hardware, and network issues, guide customers through technical processes, document and escalate complex cases, and ensure a seamless user experience by delivering clear, professional, and empathetic assistance.

August 2023/January 2024 Customer Service Representative/Billing @ VXI Global

As a customer service representative, I assist customers by answering inquiries, resolving complaints, processing transactions, and providing product or service information, all while maintaining a friendly, professional demeanor to ensure a positive customer experience.

July 2024/ Present Appointment Setter/Social Media Content Creator @ iGlobal Music Network,Β LLC

As an appointment setter, I contact potential clients to introduce products or services, qualify leads, schedule appointments for sales representatives, and maintain detailed records of interactions, ensuring a seamless handoff to the sales team and contributing to overall business growth.

As a social media content creator, I develop and execute engaging, on-brand content strategies by creating visually appealing posts, videos, and captions tailored to specific platforms, analyzing performance metrics, fostering community engagement, and staying updated on trends to maximize audience growth and brand visibility.

February 2024/July 2024 Appointment Setter @ Splace BPO

As an appointment setter, I contact potential clients to introduce products or services, qualify leads, schedule appointments for sales representatives, and maintain detailed records of interactions, ensuring a seamless handoff to the sales team and contributing to overall business growth.


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