Program Assistant

I support the Department of Defense’s Information Systems Teams. By using my organizational skills, I have greatly enhanced the team’s production by developing multiple trackers and aiding in streamlining the process of an assortment of projects.

I have enhanced my position from starting as a Technical Writer for one team, to now assisting four teams with various tasking. Some of which includes: reviewing and editing documents, managing technical drawings, material procurement, data input, and more.

I acted as the liaison between the tenant and the management company. I would interact with vendors and would need to address any emergencies that may have arisen. Along with working directly with tenants, I would aid with data input and interpreting account ledgers.

I worked directly under the owner of the company to assist with appointment preparation, gathering client information and managing custom job binders. I would also aid the Estimating Team when needed.

I oversaw administrative functions for the Lease Administration Department, ensuring smooth workflow and resolving inquiries from tenants and departments. I managed a multitude of reports, and Excel-based data, improving internal management tracking and decision-making.
I also revamped the team’s organizational system, reducing document processing times and enhancing overall efficiency.