Hire a Remote Administrative Assistant Junior from Spain

About me

I’m an administrative assistant with some experience in administrative and support roles. I have helped with vacation management, created instructional materials, and handled customer service, demonstrating strong organizational and communication skills. I hold a degree in Accounting and Business Administration and a certification in Teaching English and Spanish as Foreign Languages. Currently, I am expanding my knowledge with a Marketing and E-Commerce course from Google via Coursera, which will allow me to bring a strategic and digital perspective to my work. I am a proactive, organized individual with the ability to work both in a team and independently.

Professional area

Admin & Virtual Assistant Customer Support Teacher & Coach

Skills

Adaptability Administrative Assistant Bilingual Chat and Email Support Collaborative Detail-oriented Empathy Google Honesty Jira MacOS Microsoft Teams Organizational Skills Teaching Translating Windows OS Zoom

Education

03/2025 - @ Coursera: Google Digital Marketing & E-commerce Professional Certificate
2023-2024 - @ ESSAE Formación: – Accounting and Business Administration Professional Training Degree with a specialism in Tax and HR
Professional degree specialized in accounting, business administration and HR
06/2019-07/2019 - @ TtMadrid: – English & Spanish as foreign language teaching degree (TEFL & ELE)
Coursework includes preparing and delivering one-to-one and group lessons to students from levels A2 through C1 in both languages
2014-2019 - @ Universidad Europea de Madrid: – Double Degree in Early Years and Primary Education with a concentration in English Language
Includes internships every year and Erasmus in Helsinki (Adult Education).
2012-2014 - @ Ladysmith Secondary School: – High School

Experience

11/2024-01/2025 Administrative Assistant Junior @ IZERTIS S.A.: • Management of vacation and personal leave days for employees across various projects
• Creation of tutorials and instructional materials for employees
• Preparation of required materials, as well as creation and distribution of onboarding documents for new hires
• Handling and responding to inquiries via phone, email, and other telematic channels
• Document filing and organization in SharePoint
03/2023-05/2024 Administrative Advisor (Internship) @ Jose Silva Insurance Brokerage: • Claims management: observed the process from opening to closing claims
• Production analysis: participated in property identification and budget preparation
• Customer service: learned to manage inquiries and resolve issues, without direct contact with clients
06/2021-07/2021 Summer Camp Monitor @ Liceo Europeo: • Responsible for all the Arts & Crafts activities, including monitoring and assisting the children while they worked, and supplying all the working materials
• Ensure students are taken care of, lead them to their daily activities, and confirm students have all their belongings
09/2020-06/2021 English Teacher @ Colegio SEI San José: • Prepared all teaching materials and coursework based on syllabus set out by the coordinator of the school’s English department
• Helped students review concepts, vocabulary, grammar, and pronunciation outside formal classroom setting
• Devised and implemented techniques to review and introduce new vocabulary to the students using music, games, and videos